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Workshop on Patient Flow, Teamwork and Quality Patient Care

By: Human Capital Associates Global Consult Ltd

State, Nigeria

10 - 14 Oct, 2022  5 days

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NGN 180,000

Venue: Lagos and Port Harcourt

Poor patient flow can have a detrimental effect on healthcare services and the welfare of both staff and patients. As in all hospitals, care is provided through many specialized departments, such as radiology, surgery and various types of patient wards, as well as by ancillary departments, such as admissions, medical records, laboratory, pharmacy, housekeeping and transportation.

A patient arriving through the emergency department encounters repeated waits as he or she progresses from one stage of care to another, waiting for rooms, equipment, physicians, nurses, technicians, beds, medications, and records.

Patient flow represents the ability of the healthcare system to serve patients quickly and efficiently as they move through these stages of care. When the system works well, each stage is completed with minimal delay. When the system is broken or overloaded, patients accumulate like a reservoir, as in the chronic delays experienced in many hospitals and emergency departments.

Thus good patient flow means that patient queuing is minimized; poor patient flow means that patients suffer considerable queuing delays. This course is designed to examine how patient flow can be improved, and this improvement will have a positive impact on the quality of healthcare services delivery.

For Whom:

This program is designed for all healthcare leaders in the medical profession that form part of the medical care giver in the hospitals such as Doctors, Physician Assistants, Nurses, Pharmacists, Dentists, Technologists and technicians, Therapists and rehabilitation specialists, and service support providers, Administrative and support staff in both public and private hospitals. Hospital Business Office including Patient Access, Billing, Schedulers and others will also benefit from this program.

Learning Objectives:

At the end of the program, participants will be able to;

  • Synchronize healthcare service delivery process through effective coordination of tests, treatments and discharge in the hospital
  • Schedule hospital resources such as “doctors, nurses and administrative support staff” to match patient patterns of arrival
  • Constantly monitor and track number of patients waiting by location for immediate actions
  • Create teamwork approach to patient flow management in the hospital
  • Distinguish between productive waiting “e.g., recovery” from unproductive waiting “e.g. waiting for tests”
  • Use collaborative approach “best practices” in hospital management around common objectives, such as reliability, patient safety and good patient flow for effective healthcare service delivery
  • Outline how patient flow can be improved.
  • List ways in which efficient patient flow can influence quality healthcare.
  • Identify ways in which teamwork can be used to improve patient flow.
Lagos and Port Harcourt Oct 10 - 14 Oct, 2022

Registration: 07:30:am - 09:00:am

Class Session: 09:00:am - 05:00:am

NGN 180,000.00(Discount available for group nomination)
USD 450.00(Foreign Participants)
(Convert Currency)

Philip Asije 08029170491, 08068933608, 08145745664, 08051365946

Group Discount Available
Dr. Nathaniel Udeozor Nwadiogbu MD., PGDHM: A physician with over twenty eight years’ experience in management of general medical ailments and Private Medical Practice Administration with particular emphasis on its relationship with Health Management Organizations (HMO) and NHIS. Dr. Nathaniel U. Nwadiogbu holds medical degree in General Medicine from Friendship University in Moscow Russia and also holds a Post graduate Diploma in Hospital Management from Lagos University Teaching Hospital Lagos. He is a member of Nigeria Medical and Dental Association of Nigeria and the Association of General and Medical Practitioners of Nigeria (AGMPN)DR. DAVID AFOLABI AYO – A consultant of over 15 years after practicing medicine for some time. A Brian Tracy International (Nigeria) Lead facilitator and experienced consultant, Dr. Ayo has conducted and facilitated programs for various organizations including Guaranty Trust Bank, First Bank Plc, Skye Bank, Access Bank, Diamond Bank, Insurance PHB Cornerstone Insurance, Visafone, Delta Afrique, Cartridge World, Rlg, Swift, Sterling Homes, Success Business and Leadership School(SBLS) among others.D. A. Ayo is also a speaker for different secular organizations with adequate and professional knowledge in different soft skill programmes like Business Etiquette, Personal effectiveness, Stress and Physical Health Management, Leadership and management, Presentation skills, Writing skills, Mind Management and others.He was the presenter of a notable T.V programmes on Business and Personal effectiveness on Time T.V. and was also a presenter of “Positive Change Clinic” on Pinnacle Health Radio (online) and a regular special guest on Super screen TV‟s popular programme „Let‟s Talk‟. He was the Charter Vice President (Education) of the Lighthouse Toastmasters and he was later elected President of Lighthouse Toastmasters International. He is also a chartered member and a certified Competent Communicator and Advanced Communicator Silver of the Toastmasters International. He is an Alumnus of Lagos Finishing school with adequate training in business and social etiquette. He is also an Alumnus of the highly respectable Fate Foundation and he was a member of the Project Management Institute in U.S.A, and an Associate member of the Nigerian Institute of Management. He is a certified International Trainer. He is also has certificates in Neurological Repartterning, Ericksonian Hypnosis, Performance Coaching and Result Coaching. David has just recently become a certified Intelligent Leadership coach and expert from the world acclaimed Leadership expert John Mattone. He will join others to share their experiences on this program.