Leadership and Management Masterclass

As a leader in your organization, you are tasked with managing the overall health of your department while maintaining your team's drive, innovation, and shared vision. Our programs emphasize agility, delivering high performance, and implementing change to create executives who stand out because of the authenticity, incisiveness, and clarity they bring to leading their organizations.

This 2-day training is designed for mid to senior-level executives in charge of creating value for their organizations by advancing their leadership skills. It is an excellent fit for executives who manage high-performing teams, manage during times of change, build cross-functional and cross-organizational relationships, and negotiate or influence for the betterment of their organization. Participants will leave the class with a new set of leadership skills to bring your organization to new heights.

Methodology

• Instructor guided presentation
• Case studies
• Discussion session
• Scenario and Case study sessions
• What to Expect
• Expert facilitation
• Souvenirs (classroom option)
• Tea break and Lunch (classroom option)
• Discussion session
• Practical Examples
• Certificate

Course Outline

Introduction, Concepts, and Principles of Leadership:

• The principles of leadership
• Leadership life cycle
• How do you get the best from yourself and others?
• Develop the six key leadership management skills
• Attributes of effective leaders
• Types of power leaders possess

Leadership and Mindset

• Positive mental attitude. How it affects tangible results
• Seeing the End Point from the beginning (Vision)
• Setting goals to achieve the End Point

Communication Ineffective Leadership:

• Basics of effective Communication
• Verbal and non-verbal communication
• The art of listening
• The accurate use of language
• How to handle difficult people

Leadership and Problem-Solving

• Identifying the problem
• Techniques for developing alternatives
• Getting consensus
• The leader as a problem solver

Leadership, Team Building, and Relationships

• Team building process
• Essential building blocks for teams
• The POPCI fundamentals for effective teams (Purpose, Organization, Process, Culture and Influence)
• Building productive relationships with others
• Techniques for influencing others
• Techniques for building rapport with different personalities
• The Team Leader as a facilitator, mediator and negotiator
• Developing high-performance teams

Leaders and Decision Making

• Common Pitfalls in Decision-making
• Thinking and Decision-making processes
• Decision-making matrix – Focus and Impact
• The 3D Model – Debate, Discussion and Dialogue

Leadership and Motivation

• Principles of motivation
• Motivation techniques to use with your team
• Motivation through goal setting
• Guidelines for setting SMART goals
• Self-actualization in the team

Leadership and Coaching

• The coaching cycle
• Coaching for performance
• The Leader’s Role in coaching
• Managing people issues