The Art of Advanced Communication and Influencing

The learning objectives and the benefits of this The Art of Advanced Communication and Influencing workshop is that at the end of this five-day workshop attendees of this highly interactive Programme, delegates will gain:

• A review of the communication essentials
• The ability to identify and understand different styles of communication
• A deeper understanding of the mechanisms of communication
• Skills to be able to listen more effectively and use powerful questioning techniques
• The capability to give instructions and feedback in a way that gets maximum results
• An understanding of the importance and skills of building rapport
• Several techniques to recognize and use emotional triggers and physical responses
• The ability to be able to be more persuasive and influence people by understanding influencing styles and persuasion techniques
• An understanding of how to use communication technology with consideration for maximum effect
• A brief overview of how to prepare a formal presentation for maximum influence
• An action plan to help implement and practice new communication skills