Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Competencies in Service Strategy

By: Tom Associates Training  

Lagos State, Nigeria

04 - 07 Dec, 2012  4 days

Follow Event

  

A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding: Understanding Customer Equality, What is changing in the location, Where opportunities and options exist for the competence enhancement and Agreement on service targets and specific actions.

5/7 Alade Lawal Street, Off Ikorodu Road, Opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Dec 04 - 07 Dec, 2012
NGN100,000.00 (VAT inclusive)
(Convert Currency)

08033019120

Related Courses
Internal Audit Course Internal Audit Course

4 days, 12 - 15 Dec, 2017 

2017-12-12 12:12:00
Lagos State, Nigeria

Tom Associates Training

This Internal Audit course will discuss the following. Day One Review and Appraisal of Operations  Compliance with policies, plans and procedures Safeguard of assets Detection and prevention of ...

Bearing Maintenance and Lubrication Bearing Maintenance and Lubrication

5 days, 25 - 29 Sep, 2017 

2017-09-25 12:09:00
Lagos State, Nigeria

Tom Associates Training

Whenever wear and tear in the operation of plant and equipment is traced, it is often evident that lack of effective and appropriate lubrication and wrong application of bearings are largely ...

KPI Setting Process for Objective Performance Management KPI Setting Process for Objective Performance Management

2 day, 05 - 06 Oct, 2017 

2017-10-05 12:10:00
Lagos State, Nigeria

Tom Associates Training

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and ...

Cost Reduction and Management Guides Cost Reduction and Management Guides

3 days, 25 - 27 Oct, 2017 

2017-10-25 12:10:00
Lagos State, Nigeria

Tom Associates Training

This course is most relevant now because Nigeria at present is a truly tough economy, an environment where cost efficiency must simply be a matter of common sense. The whole organization and all ...