Quality products and services are known to add value and generate stakeholders' confidence. Total Quality Management (TQM) holds the ace for effective and efficient product and service output. Commitment to TQM can enable an organization to achieve zero defects, low percentage customer rejects and improved productivity and performance. The programme is designed to provide TQM value orientation in our organizations and equip participants with TQM techniques, tools and skills.
Contact person: M. A. Adeniyi Tel: 08036086875 e-mail: firstname.lastname@example.org