Neetch Company is Nigeria's first boutique customer experience (CX) management firm. We are in business to help businesses stay in business. Our suite of bespoke CX services elevates the customer experience management capabilities of our clients to increase their business revenue through customer satisfaction and retention. This suite of CX services include:
1) CX diagnostics i.e. customer surveys/research
2) CX improvement design and implementation
3) CX human resource management i.e. recruitment for CX roles, setting up CX teams and conducting customer-focused training
Our vision is to grow businesses, one customer experience at a time, across Africa.