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Elevating Customer Experience: Achieving Customer Service Excellence Elevating Customer Experience: Achieving Customer Service Excellence

3 days, Feb 10 - 12 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of customer service excellence, including how to create a customer-focused culture, handle customer complaints and feedback, and provide exceptional customer ...

Communication Skills and Relationship Management for Higher Performance Course Communication Skills and Relationship Management for Higher Performance Course

3 days, Feb 10 - 12 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

The modern secretary, personal assistant and administrative professional to operate efficiently and effectively, they must be versed in communication report writing and possess adequate ethics of ...

Auditing Organisations Culture Course Auditing Organisations Culture Course

4 days, Feb 10 - 13 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

The aim of this course is to study and examine  an organization's cultural characteristics (such as its assumptions, norms, philosophy, and values) to determine whether they hinder ...

Managing Safety in the Workplace Training Managing Safety in the Workplace Training

4 days, Feb 10 - 13 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety ...

Pension Reforms: The Threat of Non Compliance and Non Sanction Pension Reforms: The Threat of Non Compliance and Non Sanction

3 days, Feb 10 - 12 Feb, 2026  

2026-02-10 12:02:00
Lagos State, Nigeria

Newways Consulting

The laudable Contributory Pension scheme is now under threat. The threat of non-compliance and non-sanction is making the reform bleed. According to Vangard of 16th Dec 2019 “None of the 36 ...

Content Marketing Course Content Marketing Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

This Content Marketing Course teaches you content marketing best practices. You will learn how to craft your social media messaging to bring visitors to your website and understand the ...

Cash Management Course Cash Management Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Understanding the basic concepts of cash flow and cash handling will help you plan for the unforeseen eventualities that nearly every business faces. The purpose of the course is to enable ...

Investment Analysis and Portfolio Management Training Investment Analysis and Portfolio Management Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The course is an exploration of the three major investment vehicles: bonds, equity, and derivatives.  The major objective of this course is to provide an exploration of the investment analysis ...

Advanced Techniques for Tracking Proceeds of Crime Workshop Advanced Techniques for Tracking Proceeds of Crime Workshop

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Rwanda

Fontini Consulting Ltd

This Advanced Techniques for Tracking Proceeds of Crime Workshop  will expose all the hidden techniques you need to know to effectively track the proceeds of crime. This workshop will ...

Strategic Sales Management Course Strategic Sales Management Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Many people are promoted to the position of Sales Manager without any formal training to do the job. Indeed, the common route to promotion may be excellent performance as a salesperson. Managing a ...

Business Leadership Skills Training: Becoming Management Material Business Leadership Skills Training: Becoming Management Material

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Anyone can be promoted to manager, but not anyone can lead. Trainers of new and aspiring leaders will engage participants in the functions of managers and, with three days’ worth of material, ...

Total Quality Management (TQM) Training Total Quality Management (TQM) Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

TQM is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees. This course is designed to provide ...

Content Writing Course Content Writing Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The amount of information available in the world doubles every two years. Half of that information becomes obsolete in about one year. Content Writing is considered a highly skilled area and presents ...

Critical Thinking Skills Training Critical Thinking Skills Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

In this highly dynamic workshop, participants will gain greater insight into what it means to not only think critically, but also how to act critically in order to achieve greater organizational ...

Effective Workplace Communication Training Effective Workplace Communication Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

This training course teaches the essential communication skills for success in life and work. One major goal of this training course is to help participants understand the impact that their ...

Enterprise Compensation Management (ECM) Course Enterprise Compensation Management (ECM) Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

An enterprise compensation management strategy is crucial for dealing with a rapidly changing business climate and making the most of human resources in the best and worst of economic times. At the ...

Risk Management and Compliance Training Risk Management and Compliance Training

12 days, Feb 16 - 27 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Risk assessment is at the forefront of ensuring risk management, internal control and internal audit’s value to stakeholders. Effective risk assessments help ensure any of these functions ...

Fundamentals and Best Practices of Cost-Effective Procurement Fundamentals and Best Practices of Cost-Effective Procurement

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The conference covers: promotion of coherent policy to ensure a greater level of competition in markets; the implementation of cost containment strategies focusing on issues relating to pricing and ...

Advanced Communication and Media Training Advanced Communication and Media Training

12 days, Feb 16 - 27 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Getting interviewed and projecting your image in the right media - print, electronic and new media services - increases your visibility, builds your brand and sets you apart from competitors. With ...

Customer Due Diligence (CDD) and Know Your Customer (KYC) Training Customer Due Diligence (CDD) and Know Your Customer (KYC) Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. ...

Convoy Driving Tactics, Techniques and Procedures Training Convoy Driving Tactics, Techniques and Procedures Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The objective of this training is to provide corporate drivers in security crisis prone environments with tactical evasive driving instructions. This training supports the International ...

Credit Appraisal and Debt Management Training Credit Appraisal and Debt Management Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

We live in the middle of the “Age of Debt”. Debt has always been a lever of business development and even more so in recent years. This course allows you to acquire and develop the ...

Critical Communication Skills Training Critical Communication Skills Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Success isn’t just due to how well you use your innate skills. A much-overlooked facet of success is the use of soft skills. As soft skills are an essential part of dealing with other employees ...

Effective Document Review Course Effective Document Review Course

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The purpose of Document Review is to review a variety of existing source documents, reports, data files, and other written artefacts with the intention of collecting independently verifiable data and ...

Hospital Operations Risk Management Training Hospital Operations Risk Management Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Our current economic climate is continuing to force healthcare organizations to evaluate operational efficiencies. Maximizing profits, or at least not operating at a loss, has long been at the ...

Mastering Trade Credit and Debt Management Training Mastering Trade Credit and Debt Management Training

12 days, Feb 16 - 27 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The course is aimed at clients requiring an understanding of financial statements including an awareness of the information contained within financial statements; how that information is presented; ...

Supply Chain Management Training Supply Chain Management Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

The Supply Chain is the backbone of any organization. A well-managed Supply Chain is critical for a business to be successful. This Supply Chain Management course is designed to introduce the key ...

Digital Skills Training Digital Skills Training

5 days, Feb 16 - 20 Feb, 2026  

2026-02-16 12:02:00
Lagos State, Nigeria

Capacity for Africa

Digital skills are a set of skills, tools, and knowledge necessary to employ networks, digital devices and different applications on online mediums that facilitate the management of information ...

Inventory and Stock Control Management Course Inventory and Stock Control Management Course

3 days, Feb 17 - 19 Feb, 2026  

2026-02-17 12:02:00
Lagos State, Nigeria

Newways Consulting

Inventory and stock control Management is critical in operations as inventory is a current asset to a firm. Carrying inventory comes with a certain degree of risk. This risk is a component of the ...

Basic Registry Management and Protection of Official Classified Information Course Basic Registry Management and Protection of Official Classified Information Course

3 days, Feb 17 - 19 Feb, 2026  

2026-02-17 12:02:00
Lagos State, Nigeria

Newways Consulting

The training course is designed to update participants on proper strategies for handling classified documents. To reduce crisis/dangers of information leakage. To set up a structure that will secure ...

Profitable Inventory Management and Control Course Profitable Inventory Management and Control Course

3 days, Feb 17 - 19 Feb, 2026  

2026-02-17 12:02:00
Lagos State, Nigeria

Newways Consulting

The operational and strategic management of inventories, the role of inventory management and the professionals behind this important organizational function as it directly relates to the improvement ...

Entrepreneurial Marketing and Sales Mastery Entrepreneurial Marketing and Sales Mastery

3 days, Feb 17 - 19 Feb, 2026  

2026-02-17 12:02:00
Lagos State, Nigeria

Newways Consulting

This workshop is designed to equip entrepreneurs with the skills and knowledge necessary to effectively market and sell their products or services. Participants will learn how to develop and ...

Drivers Development Course Drivers Development Course

3 days, Feb 17 - 19 Feb, 2026  

2026-02-17 12:02:00
Lagos State, Nigeria

Newways Consulting

Driver Development - more than just defensive driving, Newways Drivers Development course is the perfect way to ensure your drivers undergo continuous professional development. Drivers will learn an ...

Governance Risk and Compliance Course Governance Risk and Compliance Course

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Rwanda

Fontini Consulting Ltd

Corporate governance and risk management are critical topics that have recently started attracting more attention in business schools and among legislatures, with this trend only increasing. While ...

Writing Technical Reports Training Writing Technical Reports Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Technical report is the conventional format for reporting results of research, investigations, and design projects. They are read by managers, clients and construction engineers responsible for ...

Fleet Management Essentials Course Fleet Management Essentials Course

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Fleet management addresses the problem of managing fleets of trailers, containers, trucks, cars, taxicabs, buses, vessels, locomotives and business jets. It can be daunting for fleet professionals, ...

Auditing the Human Resources Function Training Auditing the Human Resources Function Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

The course provides an opportunity for interaction and cooperation between internal auditors and human resource managers on the process, procedures and benefits of HRM audit. At the end of the ...

Basic Writing Skills Workshop Basic Writing Skills Workshop

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Employees and managers who complete this business writing course acquire skills, tools and resources they can apply to any business writing project – email, proposals, responses to customers, ...

Fixed Asset Accounting Course Fixed Asset Accounting Course

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Fixed assets can be one of the largest asset groups within an organization, and requires special accounting that differs from the accounting used for any other assets. The Fixed Asset Accounting ...

Effective Teamwork Training: Working with a Winning Team Effective Teamwork Training: Working with a Winning Team

12 days, Feb 23 - 06 Mar, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

The course explores the characteristics, challenges, and pitfalls of teams at any stage of growth from forming, storming, norming, performing to mourning or adjourning   It helps ...

Financial Management Course Financial Management Course

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

This program is aimed at providing finance managers and management executives with a broad balanced financial perspective that enables them to function better as managers. It integrates traditional ...

Community-Based Project Development and Management Training Community-Based Project Development and Management Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

This course introduces important issues and principles for developing and managing community-based projects, using ‘input sessions’ incorporating action learning to deliver the essential ...

Advanced Corporate Compliance Course Advanced Corporate Compliance Course

12 days, Feb 23 - 06 Mar, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

This program will both give participants an overview of the field of "corporate compliance" — its brief history, the components of an effective compliance program, and related ...

Advanced Diplomatic Protocol and Etiquette Training Advanced Diplomatic Protocol and Etiquette Training

12 days, Feb 23 - 06 Mar, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset in today's business, government and diplomatic world. This program is a comprehensive training ...

Internal Audit and Control Best Practices Training Internal Audit and Control Best Practices Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Internal Audit and Control has become a vital component for any organization. It is an independent objective assurance and consulting activity designed to add value and improve an ...

Contemporary Issues in Fleet Management Training Contemporary Issues in Fleet Management Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Large enterprise companies that cover a vast area, own thousands of vehicles, and are responsible for a huge number of drivers across several states or even different countries, have a range of ...

Customer Relationship Management (CRM) Course: Beyond Customer Expectations Customer Relationship Management (CRM) Course: Beyond Customer Expectations

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

At the end of the program participants should be able to:  Provide customers with a compelling reason to choose you over several others that may offer the same products or services at or below ...

Data and Records Management Workshop for Administrative and Registry Staff Data and Records Management Workshop for Administrative and Registry Staff

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

This course focuses on how to develop best practice record and data management. Efficient record and data management systems are essential for any organization. The course covers all aspects of ...

Effective Front Desk Management and Customer Service Training Effective Front Desk Management and Customer Service Training

12 days, Feb 23 - 06 Mar, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office or business handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer ...

Maritime Logistics and Supply Chain Risk Management Training Maritime Logistics and Supply Chain Risk Management Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

In the marine industry most perceptions, methodologies and frameworks of dealing with hazards, risks, safety and security issues are for their assessment rather than their management. This trend ...

Treasury and Working Capital Management Training Course Treasury and Working Capital Management Training Course

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Never before were treasurers under so much pressure to improve their efficiency and cash flow and to optimize working capital. The most important drivers for this are cost reduction, value creation ...

Project Reporting and Communication Management Training Project Reporting and Communication Management Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

Projects are the way of doing business and organizations need skilled people who can manage communication and operate effectively in a project environment.  As more organizations adopt Project ...

Sustainable Business Growth Strategies Training Sustainable Business Growth Strategies Training

5 days, Feb 23 - 27 Feb, 2026  

2026-02-23 12:02:00
Lagos State, Nigeria

Capacity for Africa

If your company is satisfied with its current rate of growth (even if it’s zero) you might not have a need to innovate. Sustainable business growth strategy is a practical approach to achieving ...

Customer Service Certification Training Customer Service Certification Training

3 days, Feb 24 - 26 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

Newways’s customer service skills training is specifically designed to develop the participants’ skills and behaviour to offer exceptional customer care. It also empowers participants to ...

Sales Mastery: Building Customer Loyalty through Exceptional Service Sales Mastery: Building Customer Loyalty through Exceptional Service

3 days, Feb 24 - 26 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

This workshop covers the essentials of sales and customer service, including identifying and responding to customer needs, upsell and cross-sell products and services, and using customer service to ...

Logistics for Management Consultants - a Practical Guide Training Logistics for Management Consultants - a Practical Guide Training

3 days, Feb 24 - 26 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

Learn to analyze, optimize logistics as a management consultant during consulting project based on cases provided What you'll learn Perform analyses of logistics in Excel Understand consulting ...

Safe Driver Workshop Safe Driver Workshop

4 days, Feb 24 - 27 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

These “Safe Drivers Workshops" sessions are designed to Help drivers to understand the key areas of driving risks Impart essential skills to mitigate these risks Develop skills to handle ...

Hazardous Waste Management and Pollution Course Hazardous Waste Management and Pollution Course

4 days, Feb 24 - 27 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

Improper storage of hazardous chemicals- both products and wastes-incompatible inspection of containment materials, using hazardous products when non-hazardous products are available and inadequate ...

Storage and Handling of Toxic Chemicals and Hazardous Materials Course Storage and Handling of Toxic Chemicals and Hazardous Materials Course

4 days, Feb 24 - 27 Feb, 2026  

2026-02-24 12:02:00
Lagos State, Nigeria

Newways Consulting

All chemical exposures have the potential for serious health consequences. Depending on the toxicology and concentration, the effects of chemical exposures may be immediate (acid burns) or long term ...

Financial Regulatory and Compliance Online and Classroom Course Financial Regulatory and Compliance Online and Classroom Course

3 days, Mar 02 - 04 Mar, 2026  

2026-03-02 12:03:00
Lagos State, Nigeria

TSI Limited

This training course aims to provide a complete overview of a bank's internal controls and compliance activities. Alternation between theoretical notions and practical simulations aims to provide ...



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