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Training on Service Quality and Customer Satisfaction: Tools and Techniques Training on Service Quality and Customer Satisfaction: Tools and Techniques

5 days, Apr 06 - 10 Apr, 2026  

2026-04-06 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to: Establish the importance of setting and reviewing customer service standards ...

Certified Supplier Quality Professional Course Certified Supplier Quality Professional Course

2 day, Apr 07 - 08 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

JK Michaels Consulting

In this Certified Supplier Quality Professional course, learn from highly experienced instructors through real world examples and case studies of the development and operation of quality control ...

Lean Process Improvement Training Lean Process Improvement Training

2 day, Apr 07 - 08 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

JK Michaels Consulting

Lean process improvement training is a system of steps that help organisations reduce waste by focusing on customer value. By identifying how customer value flows across every aspect of the ...

Total Quality Management (TQM) Best Practices for Stores Officers Total Quality Management (TQM) Best Practices for Stores Officers

4 days, Apr 07 - 10 Apr, 2026  

2026-04-07 12:04:00
Lagos State, Nigeria

Capacity for Africa

Total Quality Management (TQM) is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees. ...

Certified Quality Management Professional Course Certified Quality Management Professional Course

5 days, Apr 13 - 17 Apr, 2026  

2026-04-13 12:04:00
Akwa Ibom State, Nigeria

Fontini Consulting Ltd

Quality management has evolved to become an internationally sought after and rewarding career. The quality management body of knowledge is developed to cover areas of leadership, communication, ...

ISO 9001:2015 Auditor-Lead Auditor Course – Quality Management System ISO 9001:2015 Auditor-Lead Auditor Course – Quality Management System

5 days, Apr 13 - 17 Apr, 2026  

2026-04-13 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

This course provides participants with the knowledge and skills required to conduct first-, second-, and third-party audits of Quality Management Systems against ISO 9001:2015 requirements. It covers ...

Total Quality Management (TQM) Course Total Quality Management (TQM) Course

5 days, Apr 13 - 17 Apr, 2026  

2026-04-13 12:04:00
United Arab Emirates

Global Business Advisors

"Techniques of Quality Management" is a comprehensive course designed to provide participants with the knowledge, skills, and tools necessary to enhance quality and productivity in ...

Training on Cost of Poor Quality Training on Cost of Poor Quality

3 days, Apr 21 - 23 Apr, 2026  

2026-04-21 12:04:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Simply, just what it sounds like it is. Cost of Poor Quality is how much money a nonconforming condition costs your organization… The “How Much Does it Hurt” metric. And quite the ...

Certified Quality Process Analyst Course Certified Quality Process Analyst Course

3 days, Apr 22 - 24 Apr, 2026  

2026-04-22 12:04:00
Lagos State, Nigeria

JK Michaels Consulting

Certified Quality Process Analyst is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyses and solves quality problems and is involved in quality ...

Training on Quality Assurance and Quality Control Essentials Training on Quality Assurance and Quality Control Essentials

5 days, Apr 27 - 01 May, 2026  

2026-04-27 12:04:00
Lagos State, Nigeria

Learnway Africa

At the end of this training programme, participants will be able to: Define Quality Assurance and Quality Control, and understand their importance in various industries and contexts. Identify the ...

Quality Management in Healthcare Training Quality Management in Healthcare Training

4 days, Apr 27 - 30 Apr, 2026  

2026-04-27 12:04:00
Lagos State, Nigeria

Capacity for Africa

This specialist program clarifies the idea and summarizes the concepts, principles and standards of quality management in healthcare, thus creating the foundation for understanding the role and ...

Innovative Financing and Strategic Management of Construction Projects Innovative Financing and Strategic Management of Construction Projects

5 days, May 04 - 08 May, 2026  

2026-05-04 12:05:00
Abuja FCT, Nigeria

GTC

This course explores innovative financial models, risk allocation frameworks, stakeholder engagement strategies and performance optimization techniques tailored to the complexities of construction ...

Food Safety and Hygiene Management Food Safety and Hygiene Management

4 days, May 04 - 07 May, 2026  

2026-05-04 12:05:00
State, Nigeria

Mithrive Global

Protect Public Health with Best-in-Class Food Safety & Hygiene Standards! Whether you’re running a restaurant, catering business, or food processing facility, maintaining hygiene and safety ...

Integrating Lean and Six Sigma Workshop Integrating Lean and Six Sigma Workshop

4 days, May 05 - 08 May, 2026  

2026-05-05 12:05:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Lean and Six Sigma have the same general purpose of providing the customer with the best possible quality, cost, delivery, and a newer attribute, nimbleness. There is a great deal of overlap, and ...

IASSC Six Sigma Green Belt Course IASSC Six Sigma Green Belt Course

5 days, May 11 - 15 May, 2026  

2026-05-11 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

Six Sigma is a type of quality control management that is quickly becoming an essential component of many companies who want to succeed.Lean Six Sigma is a methodology and toolkit that can ...

Advanced Testing, Inspection & Maintenance of Electrical Systems Advanced Testing, Inspection & Maintenance of Electrical Systems

5 days, May 11 - 15 May, 2026  

2026-05-11 12:05:00
Akwa Ibom State, Nigeria

GTC

This course offers extensive knowledge and practical skills for ensuring the reliability, safety and optimal performance of electrical systems in industrial, commercial and utility settings. It ...

CSSC Six Sigma Yellow Belt Course CSSC Six Sigma Yellow Belt Course

3 days, May 12 - 14 May, 2026  

2026-05-12 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

The Yellow Belt designation refers to employees that have basic training in the Six Sigma quality improvement methodology and participate in related projects. They have a basic understanding of the ...

Certified Quality Inspector Training Certified Quality Inspector Training

3 days, May 12 - 14 May, 2026  

2026-05-12 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

The course reviews all the topics in the CQI Body of Knowledge (BoK) so that you can reinforce your current knowledge, refresh concepts and applications that may not be used in everyday work and ...

Certified Quality Improvement Associate Training Certified Quality Improvement Associate Training

3 days, May 12 - 14 May, 2026  

2026-05-12 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

This Certified Quality Improvement Associate training introduces quality principles to help you comprehend what it means and how it is applied on a daily basis. It is a fully narrated online ...

Privacy and Data Protection - Lead Implementer Training Course Privacy and Data Protection - Lead Implementer Training Course

3 days, May 14 - 16 May, 2026  

2026-05-14 12:05:00
Lagos State, Nigeria

Aegirum Consulting

Privacy and Data Protection - Lead Implementer training course equips professionals with the expertise to assist organizations in establishing, implementing, and continually improving a privacy ...

Total Quality Management (TQM) Training Total Quality Management (TQM) Training

5 days, May 18 - 22 May, 2026  

2026-05-18 12:05:00
Lagos State, Nigeria

Capacity for Africa

TQM is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees. This course is designed to provide ...

Hospital Operations Risk Management Training Hospital Operations Risk Management Training

5 days, May 18 - 22 May, 2026  

2026-05-18 12:05:00
Lagos State, Nigeria

Capacity for Africa

Our current economic climate is continuing to force healthcare organizations to evaluate operational efficiencies. Maximizing profits, or at least not operating at a loss, has long been at the ...

Certified Quality Engineer Training Certified Quality Engineer Training

3 days, May 26 - 28 May, 2026  

2026-05-26 12:05:00
Lagos State, Nigeria

JK Michaels Consulting

The Certified Quality Engineer Training course reviews all the topics in the CQE Body of Knowledge (BoK) so that you can reinforce your current knowledge, refresh concepts and applications that may ...

ISO 22301 Lead Implementer Training Course ISO 22301 Lead Implementer Training Course

3 days, May 26 - 28 May, 2026  

2026-05-26 12:05:00
Lagos State, Nigeria

Training Heights Limited

The purpose of Business Continuity Management System (BCMS) based on ISO 22301:2019 is to prepare, provide and maintain controls and capabilities for managing an ...

Quality Assurance and Quality Control (QA/QC) Training Quality Assurance and Quality Control (QA/QC) Training

5 days, Jun 01 - 05 Jun, 2026  

2026-06-01 12:06:00
Lagos State, Nigeria

Capacity for Africa

The program introduces the eight quality management principles on which the quality management system (QMS) standards of the ISO 9000 series are based. It also covers the six practical quality tools ...

Site Supervision Excellence: Materials Handling and Quality Assurance Site Supervision Excellence: Materials Handling and Quality Assurance

5 days, Jun 01 - 05 Jun, 2026  

2026-06-01 12:06:00
Abuja FCT, Nigeria

GTC

This course is specifically designed to equip site supervisors, foremen and construction professionals with the essential knowledge and skills to oversee safe, efficient and compliant handling of ...

Quality Education: Key Role of School Administrators Course Quality Education: Key Role of School Administrators Course

4 days, Jun 02 - 05 Jun, 2026  

2026-06-02 12:06:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

The need to improve the quality of education at all levels has made this forum to be established. The aim of this course is to: “Improve all aspects of the quality of education to achieve ...

Advanced Industrial Laboratory Quality Management Training Advanced Industrial Laboratory Quality Management Training

12 days, Jun 08 - 19 Jun, 2026  

2026-06-08 12:06:00
Lagos State, Nigeria

Capacity for Africa

Laboratory quality is all about the accuracy, reliability and timeliness of reported test results in an industrial setting which requires a robust Laboratory Quality Management System (LQMS). LQMS ...

Front Office and Housekeeping Management Front Office and Housekeeping Management

4 days, Jun 15 - 18 Jun, 2026  

2026-06-15 12:06:00
State, Nigeria

Mithrive Global

Deliver Unmatched Hospitality with Seamless Front Office & Housekeeping Operations! In the hospitality industry, first impressions and cleanliness define success. This course equips you with ...

The Role of Empowering Women and Achieving Gender Equality To Sustainable Development The Role of Empowering Women and Achieving Gender Equality To Sustainable Development

4 days, Jun 16 - 19 Jun, 2026  

2026-06-16 12:06:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

The purpose of this course is to uncover the role of empowering women and achieving gender equality in the sustainable development. The use of a women's labour force in the economic development ...

Master Quality Manager Training Master Quality Manager Training

3 days, Jun 17 - 19 Jun, 2026  

2026-06-17 12:06:00
Lagos State, Nigeria

JK Michaels Consulting

Master Quality Manager training (MQM) program will provide you with a thorough grounding in the theory and application of the various concepts that form the basis of Total Quality Management (TQM). ...

Certified Manager of Quality Certified Manager of Quality

3 days, Jun 17 - 19 Jun, 2026  

2026-06-17 12:06:00
Lagos State, Nigeria

JK Michaels Consulting

The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives, everywhere from small businesses to multinational corporations ...

Management, Inspection and Supervision for Effective Delivery of Quality Education Course Management, Inspection and Supervision for Effective Delivery of Quality Education Course

4 days, Jun 23 - 26 Jun, 2026  

2026-06-23 12:06:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This workshop has two parts, Part One examines management, Inspection and Supervision for delivery of Quality Basic education and Part Two examines the same for delivery of Quality Higher ...

Certified Quality Auditor Training Certified Quality Auditor Training

3 days, Jun 23 - 25 Jun, 2026  

2026-06-23 12:06:00
Lagos State, Nigeria

JK Michaels Consulting

The Certified Quality Auditor is a professional who understands the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating and reporting to determine a ...

Quality Management Course Quality Management Course

3 days, Jun 24 - 26 Jun, 2026  

2026-06-24 12:06:00
Lagos State, Nigeria

TSI Limited

This three-day training course introduces the new quality manager or professional to the two principal quality systems, well known quality tools and techniques and is interactive and thought ...

ISO 27001 Lead Implementer Training Course ISO 27001 Lead Implementer Training Course

3 days, Jul 14 - 16 Jul, 2026  

2026-07-14 12:07:00
Lagos State, Nigeria

Training Heights Limited

ISO/IEC 27001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security ...

Customer Management Specialist: Managing Service Quality and Customer Satisfaction Customer Management Specialist: Managing Service Quality and Customer Satisfaction

5 days, Jul 20 - 24 Jul, 2026  

2026-07-20 12:07:00
United Kingdom

EuroMaTech Training and Management Consultancy

Customers are the lifeblood of every successful organization. In today’s fast-evolving business landscape—driven by the Internet, digital transformation, and social media—the ...

Microbial Analysis of Wastewater: A Practical Guide to Microbial Testing in Wastewater Systems Microbial Analysis of Wastewater: A Practical Guide to Microbial Testing in Wastewater Systems

5 days, Aug 02 - 06 Aug, 2026  

2026-08-02 12:08:00
Qatar

EuroMaTech Training and Management Consultancy

The Microbial Analysis of Wastewater Training Course offered by EuroMaTech is a comprehensive and interactive programme designed to deepen participants’ understanding of critical wastewater ...

Workshop on Advanced Strategic Quality Management Workshop on Advanced Strategic Quality Management

5 days, Aug 03 - 07 Aug, 2026  

2026-08-03 12:08:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Program Overview: This course presents a blend of strategy and quality to help participants develop the right skills to plan their organisation's quality strategic plans. The course will take ...

Workshop on Strategic Marketing Plan Workshop on Strategic Marketing Plan

5 days, Aug 17 - 21 Aug, 2026  

2026-08-17 12:08:00
State, Nigeria

Human Capital Associates Global Consult Ltd

Program overview: A solid marketing strategy is the foundation of a well-written marketing plan; a marketing plan clarifies the key marketing elements of a business and maps out directions, ...

Workshop on Construction Quality Control on Site Workshop on Construction Quality Control on Site

5 days, Aug 17 - 21 Aug, 2026  

2026-08-17 12:08:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Structural engineers are encountering many problems due to the hot climate and other environmental conditions. Quality control in the construction of the reinforced concrete structure is a complete ...

Next-Level Project Quality Management and Continuous Improvement Next-Level Project Quality Management and Continuous Improvement

5 days, Aug 24 - 28 Aug, 2026  

2026-08-24 12:08:00
Lagos State, Nigeria

GTC

This course offers advanced knowledge, tools and strategies to drive excellence in project delivery while embedding a culture of ongoing improvement. It explores cutting edge frameworks, ...

Productivity Improvement, Quality Enhancement and Cost Reduction Course Productivity Improvement, Quality Enhancement and Cost Reduction Course

5 days, Sep 07 - 11 Sep, 2026  

2026-09-07 12:09:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

How do organizations improve productivity? What is productivity to start with? This course presents best practices on how to boost productivity by focusing on quality and cost-saving initiatives. In ...

Workshop on Improving Productivity through Quality Enhancement and Cost Reduction Workshop on Improving Productivity through Quality Enhancement and Cost Reduction

5 days, Oct 05 - 09 Oct, 2026  

2026-10-05 12:10:00
Abuja FCT, Nigeria

Human Capital Associates Global Consult Ltd

How do organizations improve productivity? What is productivity to start with? This course presents best practices on how to boost productivity by focusing on quality and cost-saving initiatives. In ...

DevOps for Industrial Operations Professionals: Streamlining Industrial Operations through DevOps Practices DevOps for Industrial Operations Professionals: Streamlining Industrial Operations through DevOps Practices

5 days, Oct 19 - 23 Oct, 2026  

2026-10-19 12:10:00
Netherlands

EuroMaTech Training and Management Consultancy

In today's rapidly evolving industrial landscape, operational efficiency, agility, and reliability are paramount. Traditional operational models often struggle to keep pace with the demands of ...

Oil Movement, Storage and Troubleshooting: Management and Operation of Oil and Gas Terminals Oil Movement, Storage and Troubleshooting: Management and Operation of Oil and Gas Terminals

5 days, Nov 30 - 04 Dec, 2026  

2026-11-30 12:11:00
United Kingdom

EuroMaTech Training and Management Consultancy

Efficient management of oil movement and storage operations is critical to ensuring safety, accuracy, and profitability within the oil and gas industry. The complexities of handling large volumes of ...



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