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Quality Management Course

By: TSI Limited

Lagos State, Nigeria

19 - 21 Feb, 2018  3 days

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NGN 150,000

This three-day training course introduces the new quality manager or professional to the two principal quality systems, well known quality tools and techniques and is interactive and thought provoking. Introducing a quality system into the organization or how to encourage the organization to adopt a quality culture are covered with practical advice and tips.

Learning Objectives:

At the end of this session, participants will be able to:

  • demonstrate how quality management fits into an organization;
  • demonstrate how quality can lead to improved customer satisfaction;
  • show how to use process improvement tools;
  • apply ISO 9001 and the business excellence model;
  • apply the value of auditing and continual improvement;
  • propose quality in the culture of the organization.

Course Outline

  • Introductions
  • The development and evolution of quality management
  • Quality management principles
  • Quality management principles continues
  • The EFQM and the Excellence Model
  • Tools and techniques
  • Quality costs
4, Akinpelu Street, Lagos-Ibadan Express Road, Behind Femak Petrol Station, Ibafo Bus stop, Ibafo, Ogun State Feb 19 - 21 Feb, 2018
NGN 150,000.00
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+1-646-202-8832, 08033467639, 08023019508

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