Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Emotional Intelligence in the Workplace Course

By: TSI Limited

Ogun State, Nigeria

07 - 09 Dec, 2022  3 days

Follow Event

  

NGN 150,000

Venue: Online and Class room @ 4, Akinpelu Street, Lagos - Ibadan Express Road, Behind ENYO Petrol, Ibafo Bus stop, Ibafo, Ogun State

Our ability to deal effectively with our emotions in the work place is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates

Learning Objectives:

At the end of this session, participants will be able to:

  • Recognize and understand the five competencies for building Emotional Intelligence;
  • Establish self-motivation and job satisfaction as factors that contribute to high performance;
  • Identify practical tools and skills for communicating effectively, assertively, and collaboratively
  • Apply communication approaches and skills for developing relationships and ownership for successful outcomes and follow through;
  • Demonstrate skills for conflict management and dealing with difficult situations;
  • Choose perceptions and behaviours that will lead to positive outcomes.

Course Outline

  • Introduction
  • Emotional Intelligence in the Workplace
  • Participant Challenges and Goals
  • Emotional Intelligence
  • The Five Competencies of Emotional Intelligence
  • Self-Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy
  • Effective Relationships
  • Applying the Competencies
  • Choice and Control Model
  • Outcome Thinking
  • Dealing with Individual Challenges
  • Develop an Action Plan
Online and Class room @ 4, Akinpelu Street, Lagos - Ibadan Express Road, Behind ENYO Petrol, Ibafo Bus stop, Ibafo, Ogun State Dec 07 - 09 Dec, 2022
NGN 150,000.00
(Convert Currency)

Prof. Richard Mayungbe +1-646-202-8832, 08033467639, 08023019508

Related Courses

Human Resources Payroll Administration Course Human Resources Payroll Administration Course

3 days, 12 - 14 Jul, 2022 

2022-07-12 12:07:00 2022-07-12 12:07:00
Ogun State, Nigeria

TSI Limited

Human Resources Department serves as the entry and exit point in all organizations. Therefore the HR Payroll Administration is a course that is most suited for practitioners in this department ...

Lifestyle Forensic Audit Online Course (3 Days) Lifestyle Forensic Audit Online Course (3 Days)

3 days, 05 - 07 Dec, 2022 

2022-12-05 12:12:00 2022-12-05 12:12:00
Ogun State, Nigeria

TSI Limited

A lifestyle forensic audit is the term commonly used by forensic auditors and management in companies to describe the tests that are performed to determine if the lifestyle of an employee or group of ...

Finance in Competitive Strategy Course Finance in Competitive Strategy Course

3 days, 08 - 10 Nov, 2022 

2022-11-08 12:11:00 2022-11-08 12:11:00
Ogun State, Nigeria

TSI Limited

For leaders to be effective, they must understand the environment in which they are called to lead. In order to align their self-development with the company's mission and strategy, they must ...

Monitoring And Evaluation Course  (3 Days) Monitoring And Evaluation Course (3 Days)

3 days, 15 - 17 Nov, 2022 

2022-11-15 12:11:00 2022-11-15 12:11:00
Ogun State, Nigeria

TSI Limited

The concept of globalization has introduced growing pressures on governments and organizations around the world to be more responsive to the demands of the stakeholders, which include government ...