close

Find Events

Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World



Use Advanced search

business logo

Client Feedback Studies Course

By: Centre for Public Service Productivity and Development

Lagos State, Nigeria

03 - 05 Feb, 2026  3 days

Follow Event

  

NGN 285,000

Get 5.00% off

Venue: Lagos

Other Dates

Venue Date Fee  
Lagos, Lagos State, Nigeria 23 - 25 Jun, 2026 NGN285000
Lagos, Lagos State, Nigeria 15 - 17 Sep, 2026 NGN285000
Lagos, Lagos State, Nigeria 08 - 10 Dec, 2026 NGN285000

Without satisfied clients a business will risk failure or slow decline. Companies should treat most feedback from clients with the utmost gravity and if necessary integrate client’s views into strategic planning.  

This course looks at different ways to approach clients for feedback and discusses how client input is relevant to the business from many different perspectives. It explains:

  • How to structure a feedback questionnaire
  • How to integrate client opinions effectively
  • How to deal with any negative comments or complaints

Course level: Intermediate

Who should attend? 

  • Professionals
  • Business developer
  • Client care.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos Feb 03 - 05 Feb, 2026
Lagos, Lagos State, Nigeria 23 - 25 Jun, 2026
Lagos, Lagos State, Nigeria 15 - 17 Sep, 2026
Lagos, Lagos State, Nigeria 08 - 10 Dec, 2026
NGN 285,000.00(The program fees covers tuition, e-books,Course Materials, tea break, lunch, Bag, Certificate of participation and administration)
(Convert Currency)

Dr Chris Egbu +234 8023194131

Organization sponsoring two staff will get 10% discount, Three - Five will get 15% discount, Six - Ten will get 20% discount and Payment before two weeks to event date attracts 5% discount. You can also consider the option of having this training in-house or online at 40% discount and 5 free e-books
Centre for Productivity. (CeProd) Faculty

Tags:

Client Feedback Client Service Customers Opinions Lagos Nigeria Training Course Seminar Workshop
          

Related Courses

Port Safety and Security Awareness Course Port Safety and Security Awareness Course

3 days, 24 - 26 Mar, 2026 

2026-03-24 12:03:00 2026-03-24 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This Course aims to provide awareness training in port security as required by the International Ship and Port Facility Security. It will also provide awareness training in Health and Safety, as ...

Cash Accounting Management and Control Course Cash Accounting Management and Control Course

3 days, 24 - 26 Feb, 2026 

2026-02-24 12:02:00 2026-02-24 12:02:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

One of a company's most important accounts is their cash account management. It is also the most vulnerable to fraudulent activity. Because of this, companies need to make sure that they have ...

Diversity, Equity, and Inclusion Training Diversity, Equity, and Inclusion Training

3 days, 10 - 12 Feb, 2026 

2026-02-10 12:02:00 2026-02-10 12:02:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

This course aims to empower participants with the knowledge and skills to promote diversity, equity, and inclusion (DEI) in the workplace. By the end of the course, learners will understand the ...

Training on Cost of Poor Quality Training on Cost of Poor Quality

3 days, 03 - 05 Mar, 2026 

2026-03-03 12:03:00 2026-03-03 12:03:00
Lagos State, Nigeria

Centre for Public Service Productivity and Development

Simply, just what it sounds like it is. Cost of Poor Quality is how much money a nonconforming condition costs your organization… The “How Much Does it Hurt” metric. And quite the ...