Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Training on Professional Telephone Skills for the Help Desk Officers

By: GoldStead Learning Centre

Lagos State, Nigeria

06 - 10 Apr, 2026  5 days

Follow Event

  

NGN 250,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 May, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jun, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 06 - 10 Jul, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Aug, 2026 NGN250000

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the front/help desk officer.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Apr 06 - 10 Apr, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 25 - 29 May, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 15 - 19 Jun, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 06 - 10 Jul, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Aug, 2026
NGN 250,000.00(Foreign Participants: $500)
(Convert Currency)

Rosemary Okonkwo +234 803 711 9334

GoldStead Faculty
NST PPC Advert

Related Courses

Training on Driving Behavior and Personality Development Training on Driving Behavior and Personality Development

5 days, 20 - 24 Apr, 2026 

2026-04-20 12:04:00 2026-04-20 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

Changing driver behaviour is not easy. Providing information alone does not necessarily lead to changes in behaviour. While drivers are learning and applying practical skills, knowledge and ...

Training on Work Ethics, Hygiene and Safety in Food Handling Training on Work Ethics, Hygiene and Safety in Food Handling

5 days, 06 - 10 Apr, 2026 

2026-04-06 12:04:00 2026-04-06 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

W.H.O estimates that foodborne and waterborne diarrheal diseases together kill 2.2 million people annually.  Foodborne diseases and threat to food safety are a constantly growing public health ...

Administrative Functions and Office Management Training Administrative Functions and Office Management Training

5 days, 13 - 17 Apr, 2026 

2026-04-13 12:04:00 2026-04-13 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

A training to deliver the requirements of Administrative Officers, so they are brought up- to-date with what is expected of them at all times. The contents will make administrative staff to be highly ...

Training on Attitude: Resolving Difficult Situations in the Workplace Training on Attitude: Resolving Difficult Situations in the Workplace

5 days, 27 Apr - 01 May, 2026 

2026-04-27 12:04:00 2026-04-27 12:04:00
Lagos State, Nigeria

GoldStead Learning Centre

Conflict is one of the most misunderstood, time-consuming and poorly handled of leadership responsibilities in the work place. Most leaders, managers and supervisors regard ‘conflict’ as ...