Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Training on Professional Telephone Skills for the Help Desk Officers

By: GoldStead Resources Company Limited

Lagos State, Nigeria

21 - 25 Jul, 2025  5 days

Follow Event

  

NGN 200,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 18 - 22 Aug, 2025 NGN200000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 01 - 05 Sep, 2025 NGN200000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 29 Sep - 03 Oct, 2025 NGN200000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Nov, 2025 NGN200000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 01 - 05 Dec, 2025 NGN200000

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the front/help desk officer.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Jul 21 - 25 Jul, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 18 - 22 Aug, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 01 - 05 Sep, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 29 Sep - 03 Oct, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Nov, 2025
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 01 - 05 Dec, 2025
NGN 200,000.00(Foreign Participants: $500)
(Convert Currency)

Rosemary Okonkwo +234 803 711 9334

GoldStead Faculty

Related Courses

Training on Defensive Riding and Safety Consciousness for Dispatch Riders Training on Defensive Riding and Safety Consciousness for Dispatch Riders

5 days, 25 - 29 Aug, 2025 

2025-08-25 12:08:00 2025-08-25 12:08:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Dispatch riding is essentially riding in a manner that utilizes safe riding strategies to enable cyclist to address identified hazards in a predictable manner. These strategies go well beyond ...

Front Desk and Cubicle Management Techniques Training Front Desk and Cubicle Management Techniques Training

5 days, 21 - 25 Jul, 2025 

2025-07-21 12:07:00 2025-07-21 12:07:00
Lagos State, Nigeria

GoldStead Resources Company Limited

In today’s business environment, the front desk officer (customer service, receptionists, cashiers, tellers, etc.) has an all-important role on the public image of the organisation.  Being ...

Training on Revenue Generation Strategies: Tools and Techniques Training on Revenue Generation Strategies: Tools and Techniques

5 days, 14 - 18 Jul, 2025 

2025-07-14 12:07:00 2025-07-14 12:07:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The most basic point about revenue is that without it, an organization cannot stay viable in the long run. Hence, the need to collect revenue to justify the fixed and variable expenses incurred to ...

Record Keeping and File Management Training Record Keeping and File Management Training

5 days, 21 - 25 Jul, 2025 

2025-07-21 12:07:00 2025-07-21 12:07:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Records and filing management is of critical importance to the efficient functioning of any organization. Being able to quickly obtain the needed records will greatly improve the operations of any ...