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Training on Professional Telephone Skills for the Help Desk Officers

By: GoldStead Learning Centre

Lagos State, Nigeria

01 - 05 Dec, 2025  5 days

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NGN 200,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the front/help desk officer.

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6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Dec 01 - 05 Dec, 2025
NGN 200,000.00(Foreign Participants: $500)
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Rosemary Okonkwo +234 803 711 9334

GoldStead Faculty

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