Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Training on Professional Telephone Skills for the Help Desk Officers

By: GoldStead Learning Centre

Lagos State, Nigeria

06 - 10 Jul, 2026  5 days

Follow Event

  

NGN 250,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Aug, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 07 - 11 Sep, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 26 - 30 Oct, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 16 - 20 Nov, 2026 NGN250000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026 NGN250000

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. In a world where the ubiquitous telephone plays such an important role in the customer service that an organization provides, it is worthwhile to review a few of the basics when it comes to using the phone, especially from the perspective of the front/help desk officer.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Jul 06 - 10 Jul, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 03 - 07 Aug, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 07 - 11 Sep, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 26 - 30 Oct, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 16 - 20 Nov, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026
NGN 250,000.00(Foreign Participants: $600)
(Convert Currency)

Rosemary Okonkwo +234 803 711 9334

GoldStead Faculty

Related Courses

Basic Front Desk and Customer Service Skills Training Basic Front Desk and Customer Service Skills Training

5 days, 06 - 10 Jul, 2026 

2026-07-06 12:07:00 2026-07-06 12:07:00
Lagos State, Nigeria

GoldStead Learning Centre

As a front desk/customer service officer in an organization, how do you handle several people and requests simultaneously with professionalism and poise? Providing excellent customer service is the ...

Training on Strategic Negotiations and Conflict Resolutions for Public and Private Sector Executives Training on Strategic Negotiations and Conflict Resolutions for Public and Private Sector Executives

5 days, 22 - 26 Jun, 2026 

2026-06-22 12:06:00 2026-06-22 12:06:00
Lagos State, Nigeria

GoldStead Learning Centre

Strategic negotiations and conflict management skills are critical skills for any manager to be effective in the workplace. Conflict situations are common in the work situation. It is thus important ...

Training on Excellent Service Delivery and Safety Consciousness for Drivers and Dispatch Riders Training on Excellent Service Delivery and Safety Consciousness for Drivers and Dispatch Riders

5 days, 27 - 31 Jul, 2026 

2026-07-27 12:07:00 2026-07-27 12:07:00
Lagos State, Nigeria

GoldStead Learning Centre

Service is the only distinguishing factor between two competing organizations.  While drivers and dispatch riders intensify effort to be safety conscious at work, it is also worthy to note that ...

Training on Exceptional Secretarial Skills Training on Exceptional Secretarial Skills

5 days, 22 - 26 Jun, 2026 

2026-06-22 12:06:00 2026-06-22 12:06:00
Lagos State, Nigeria

GoldStead Learning Centre

Secretaries are usually the face of the company and are the first points of contact for visitors entering or visiting the organization.Exceptional Secretaries must have an outstanding personality and ...