The Theme of the 10th Annual Pension/Admin Conference 2025 is: Innovations in Pension Administration: Leveraging Technology for Efficiency and Inclusion

The pension industry is undergoing rapid transformation, driven by advancements in technology and the increasing demand for inclusive, efficient, and transparent systems. This course explores the innovative tools, digital platforms, and emerging technologies that are revolutionizing pension administration. It provides participants with insights into how tech-driven solutions can improve service delivery, data management, compliance, and financial inclusion in both public and private pension schemes. Through practical examples and real-world case studies, the course equips stakeholders with strategies to harness digital innovations for better pension outcomes.

Course Objectives

By the end of this course, participants will be able to:

1. Understand the evolving role of technology in pension administration.
2. Evaluate digital tools and systems used to enhance operational efficiency in pension management.
3. Identify key innovations that promote financial inclusion and accessibility.
4. Analyze data security, privacy, and compliance requirements in digital pension ecosystems.
5. Develop a strategic roadmap for implementing technology-driven pension solutions.

Course Outline

1. Digital Transformation in Pension Systems
   • Overview of global trends
   • Drivers of innovation in pension administration
   • Digital readiness assessment
2. Technological Tools for Efficient Pension Management
   • Automation, AI, and data analytics
   • e-Governance platforms and mobile applications
   • Blockchain applications in pensions
3. Financial Inclusion Through Technology
   • Digital onboarding and identity verification
   • Reaching the informal sector and underserved populations
   • Case studies from emerging markets
4. Data Security, Privacy & Regulatory Compliance
   • Cybersecurity risks and mitigation
   • Data governance frameworks
   • Adhering to pension regulations in a digital context
5. Implementing and Sustaining Tech-Driven Pension Innovations
   • Change management and stakeholder engagement
   • Capacity building and workforce upskilling
   • Monitoring impact and continuous improvement

For Whom

This course is designed for:

• Pension fund administrators and managers
• Government regulators and policymakers
• IT professionals in financial services
• Actuaries and compliance officers
• HR and payroll professionals
• Development finance institutions and NGOs involved in social security

Accommodation

This conference is non-residential. Participants are to lodge in hotels of their choice near the Training centre. A list of these Hotels will be provided on request. 

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.