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Training on Advanced Skill Development for Front Desk Officers

By: GoldStead Learning Centre

Lagos State, Nigeria

16 - 20 Nov, 2026  5 days

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Delivery Mode: Physical

  

NGN 330,000

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Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos

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Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos, Lagos State, Nigeria 14 - 18 Dec, 2026 NGN330000

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to:

  • Handle difficult people with skill and professionalism
  • Manage mails effectively
  • Apply proven telephone techniques to save time and satisfy callers
  • Become conversant with digital (online) marketing
  • Practice successful telemarketing
  • Apply the secrets of assertive (not aggressive) language
  • Improve communication skills
  • Improve negotiation skills
  • Enhance customer service
  • Dress and groom corporately
  • Build a positive image for your company.

Training can also be delivered online

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos Nov 16 - 20 Nov, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos, Lagos State, Nigeria 14 - 18 Dec, 2026
NGN 330,000.00(Foreign Participants: $600)
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Rosemary Okonkwo +2348037119334

GoldStead Faculty

Tags:

Front Desk Officers Customer Service Management Customer Service Training Customer Service Seminar Customer Service Workshop Customer Support Training Customer Support Course Customer Support Seminar Customer Support Workshop Training Course Seminar Workshop Training in Lagos Training in Nigeria Training in Alimosho
          

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