This Balanced Scorecard training course is a lively mixture of theory and work on case studies. At the highest level, the Balanced Scorecard is a framework to help organisations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behaviour. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results.

Over the last decade the Balanced Scorecard has become an established management best practice for many of the world's leading businesses.

This one-day Balanced Scorecard training course covers the structure, process and challenges of building, implementing and using a Balanced Business Scorecard to improve performance and to put strategy at the centre of key management processes and systems including incentive schemes and resource/budget planning activities.