Effective Conflict Management and dispute resolution helps minimize the costs and adverse effects to relationships that often arise from the commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court.

It introduces the core principles of effective communication, negotiation, mediation and arbitration and also offers basic skills and techniques for effective conflict management.

This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases.

Course Methodology

In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies.

Course Objectives

By the end of the course, participants will be able to:

• Identify the right course of action to resolve a legal dispute
• Reduce the possibility of disputes leading to legal action
• Apply national and international legal requirements for dispute resolution
• Employ arbitration knowledge to negotiate terms
• Use case law to achieve a favorable outcome for their organization

Target Audience

This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the state who require the fundamentals of dispute resolution issues.

Target Competencies

• Litigation
• Arbitration
• Mediation

• Negotiation
• GCC Dispute Resolution Frameworks

Course Outline

• Communication skills.
• Dynamic Leadership.
• Emotional Intelligence.
• Conflict Management Theories.

Dispute Resolution Mechanism

• Fundamentals of dispute resolution
  • Overview of the dispute resolution process
  • Methods of dispute resolution including:
    • Litigation
    • Arbitration
    • Collaborative law
    • Mediation
    • Conciliation
    • Negotiation
    • Facilitation
  • Introduction to international High Court litigation processes
    • Path of a claim
    • Pre-action matters
    • Court documents
    • Case management
    • Disclosure
    • During the trial
    • Judgement
• Dispute resolution in the GCC
  • The Alternative Dispute Resolution (ADR) system
    • Early neutral evaluation
    • Negotiation
    • Conciliation
    • Mediation
    • Arbitration
  • Importance of Alternative Dispute Resolution
• Law systems
  • Civil law system
  • Codification
  • Subgroups

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.