Effective Contractor Management in Maintenance and Technical Projects

This highly interactive Contractor Management training course will ensure that participants understand how contractor management will fit in the Asset Management context – Selecting and sourcing the right contractors can be a challenging and time-consuming task. Especially when taking into consideration other key areas include measuring contractor health and safety and performance, risk management, partnership models, planning, scheduling and control issues; it is hardly surprising that entrenching an effective contractor management process is essential for any maintenance team. Participants will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, participants will leave the course with the tools to make contracts and contract management highly effective.  At the end of this training course, you will learn to:

• Explain the basic elements of effective contractor management and its position within asset management
• Evaluate bids and proposals and choose the right contractor
• Get the best out of your contractors and avoid potential pitfalls with regard to contractor management

Content

Contractor Management Basics

• Overview of Contractor Management
• How does it relate to Asset Management?
• (Out)Sourcing Strategies
• Risks Management

Contract Types for Maintenance and Technical Projects

• Contracts – Basic Types
• Contracts – Complex Types (Turnkey, Design and Construct, Public Private Partnerships)
• Procurement Aspects
• Choosing the Right Contractor
• Monitoring and Managing Contractor Performance

Developing the Contract

• The Contracting Cycle
• Requirements / Service Levels, RAMS Aspects
• Writing the Contract
• Periodic Evaluation and Continuous Improvement Partnerships

People Management and Negotiation Aspects

• Implementing Contract Management
• How to Make It Work by Influencing the Behaviour of People
• Negotiating the Contract
• Negotiation Ploys
• Negotiation Tactics and Tips

Final Workshop

• Requirements / Service Levels
• Tendering Process
• Contractor Selection
• Contractor Management and Evaluation

For Whom: All Engineers, Technical Staff, Project Managers, Contract Managers, Construction Managers, Legal Officers, Supervisors, Team Leaders, Directors, Heads of Departments and Others who wishes to increase their mastery of contract and technical projects.