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Customer Loyalty and Retention Strategies Training

By: Capacity for Africa

Lagos State, Nigeria

05 - 09 Oct, 2026  5 days

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Delivery Mode: Physical

  

NGN 395,000

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Venue: Lagos, Abuja, Online

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Improving customer loyalty is an essential element in customer retention.  The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will discuss with their peers five steps to improve loyalty and retention which, if focused on the appropriate customers, will improve profitability!

For Whom: Customer Relationship Managers, Customer Service Officers, Public Relations Officers, Customer Care Centre Executives, Marketing and Sales Executives.

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Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos, Abuja, Online Oct 05 - 09 Oct, 2026

Registration: 10:00:am - 04:00:am

NGN 395,000.00 + 19,750.00 (VAT)(Foreign Participants: $1000)
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Dr Gosim Martin, Director of Program +2348034963464

10% Discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Tags:

Customer Loyalty Customer Retention Retention Strategies Customer Service Customer Care Training Course Workshop Seminar Lagos Online Nigeria Africa Training Seminar
       

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