|
|
Customer Loyalty and Retention Strategies TrainingBy: Capacity for AfricaLagos State, Nigeria 05 - 09 Oct, 2026 5 days
NGN 395,000 |
Venue: Lagos, Abuja, Online
Event Location
Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will discuss with their peers five steps to improve loyalty and retention which, if focused on the appropriate customers, will improve profitability!
For Whom: Customer Relationship Managers, Customer Service Officers, Public Relations Officers, Customer Care Centre Executives, Marketing and Sales Executives.
Course Booking
Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.
| Lagos, Abuja, Online | Oct 05 - 09 Oct, 2026 |
Registration: 10:00:am - 04:00:am
| NGN 395,000.00 + 19,750.00 (VAT) | (Foreign Participants: $1000) |
Dr Gosim Martin, Director of Program +2348034963464
10% Discount for 2 or more participants from the same organization
Capacity for Africa Faculty
Tags: |
Customer Loyalty Customer Retention Retention Strategies Customer Service Customer Care Training Course Workshop Seminar Lagos Online Nigeria Africa Training Seminar |
Related Courses
Quality Assurance and Quality Control (QA/QC) Training
5 days, 30 Nov - 04 Dec, 2026
Capacity for Africa
Business Ethics and Corporate Social Responsibility (CSR) Training
5 days, 14 - 18 Dec, 2026
Capacity for Africa
Organizing and Managing Accounts Payable Function Course
5 days, 19 - 23 Oct, 2026
Capacity for Africa
Think • Decide • Develop
Management Challenge
Loading challenge...
Daily Professional Reflection
Quote of the Day
— Eleanor Brownn
Professional Takeaway
Useful ideas become valuable when they influence behaviour. Consider where this principle intersects with your current responsibilities and what practical adjustment would improve the result.
Follow us on social media
Download Quarterly Guide
