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Customer Loyalty and Retention Strategies Training

By: Capacity for Africa

Lagos State, Nigeria

05 - 09 Jan, 2026  5 days

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NGN 395,000

Venue: Lagos, Abuja, Online

Other Dates

Venue Date Fee  
Lagos, Abuja, Online, Lagos State, Nigeria 07 - 10 Apr, 2026 NGN395000
Lagos, Abuja, Online, Lagos State, Nigeria 06 - 10 Jul, 2026 NGN395000
Lagos, Abuja, Online, Lagos State, Nigeria 05 - 09 Oct, 2026 NGN395000
Improving customer loyalty is an essential element in customer retention.  The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will discuss with their peers five steps to improve loyalty and retention which, if focused on the appropriate customers, will improve profitability!

For Whom: Customer Relationship Managers, Customer Service Officers, Public Relations Officers, Customer Care Centre Executives, Marketing and Sales Executives.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos, Abuja, Online Jan 05 - 09 Jan, 2026
Lagos, Abuja, Online, Lagos State, Nigeria 07 - 10 Apr, 2026
Lagos, Abuja, Online, Lagos State, Nigeria 06 - 10 Jul, 2026
Lagos, Abuja, Online, Lagos State, Nigeria 05 - 09 Oct, 2026

Registration: 10:00:am - 04:00:am

NGN 395,000.00 + 19,750.00 (VAT)(Foreign Participants: $1000)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% Discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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