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Customer Loyalty and Retention Strategies Training

By: Capacity for Africa

Lagos State, Nigeria

07 - 11 Oct, 2024  5 days

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NGN 250,000

Venue: 1A Unity Road, off Bank Anthony Way, Ikeja, Lagos

Improving customer loyalty is an essential element in customer retention.  The CRM forum will reveal why customer loyalty is so crucial to business success. More importantly, delegates will discuss with their peers five steps to improve loyalty and retention which, if focused on the appropriate customers, will improve profitability!

For Whom

Customer Relationship Managers, Customer Service Officers, Public Relations Officers, Customer Care Centre Executives, Marketing and Sales Executives.

1A Unity Road, off Bank Anthony Way, Ikeja, Lagos Oct 07 - 11 Oct, 2024

Registration: 10:00:am - 04:00:am

NGN 250,000.00 + 12,500.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
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Dr Gosim Martin, Director of Program +2348034963464

10% Discount for 2 or more participants from the same organization
Capacity for Africa Faculty
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