Workshop on Revenue Audit and Controls in Hotel Management

Learning Objectives:

At the end of this course, participants will be able to:

• identify and explain the flow of hotel revenue from booking to check-out.
• execute daily, periodic, and final revenue audits to ensure financial integrity;
• review and reconcile guest folios, payments, and charges to ensure accuracy;
• analyse financial reports to identify discrepancies and variances;
• interpret hotel financial statements, including the income statement, balance sheet, and cash flow;
• design and implement internal control systems to safeguard hotel revenue and prevent fraud;
• apply segregation of duties and best practices for ensuring accountability and transparency in financial operations;
• recognise common sources of revenue leakage (e.g., unrecorded charges, billing errors, fraud) and implement strategies to mitigate them;
• utilise auditing tools and software to detect discrepancies and prevent financial mismanagement;
• ensure that all transactions, payments, and adjustments are properly recorded and reconciled; and
• apply knowledge of tax regulations, VAT, and other compliance requirements in hotel financial reporting.

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