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Training on Professional Telephone Handling and Reception Management Skills for Senior Executives

By: Learnway Africa

Lagos State, Nigeria

20 - 31 Jul, 2026 12 days

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NGN 500,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue	Date	Fee
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	10 - 21 Aug, 2026	NGN500000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	14 - 25 Sep, 2026	NGN500000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	19 - 30 Oct, 2026	NGN500000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	16 - 27 Nov, 2026	NGN500000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	07 - 18 Dec, 2026	NGN500000

This course is designed to provide senior executives with the skills and knowledge they need to effectively manage the front desk and handle telephone calls in a professional and efficient manner.

The course will cover a range of topics including:

Best practices for answering and routing telephone calls
Techniques for handling difficult or angry callers
Tips for managing a busy front desk and maintaining a positive customer experience
Strategies for handling and directing calls to the appropriate person or department
Effective communication skills and etiquette for telephone conversations

Through a combination of lectures, group discussions, and hands-on practice, participants will learn how to handle telephone calls with confidence and competence, and how to effectively manage the front desk to ensure that all calls and visitors are promptly and courteously handled.

Course can also be delivered online

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.	Jul 20 - 31 Jul, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	10 - 21 Aug, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	14 - 25 Sep, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	19 - 30 Oct, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	16 - 27 Nov, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	07 - 18 Dec, 2026