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Customer Relationship Management (CRM) Course: Beyond Customer Expectations
NGN 305,000 |
Venue: Lagos
Other Dates
Venue | Date | Fee | |
---|---|---|---|
Lagos, Lagos State, Nigeria | 02 - 06 Sep, 2024 | NGN305000 | |
Lagos, Lagos State, Nigeria | 02 - 06 Dec, 2024 | NGN305000 |
At the end of the program participants should be able to:
- Provide customers with a compelling reason to choose you over several others that may offer the same products or services at or below your price.
- Develop a solid CRM strategy that will help you retain more customers and increase repeat patronage.
- Jump-start crucial customer service initiatives.
- Set customer service standards.
- Improve customer loyalty.
- Tackle customer service optimization challenges.
- Balance cost and service levels.
For Whom:
Customer/Client Relationship Managers, Marketing and Sales Managers, Business Development Officers, and Customer Service/ Support Executives.
Lagos | May 27 - 31 May, 2024 |
Lagos, Lagos State, Nigeria | 02 - 06 Sep, 2024 |
Lagos, Lagos State, Nigeria | 02 - 06 Dec, 2024 |
Registration: 08:00:am - 10:00:am
Class Session: 10:00:am - 04:00:am
NGN 305,000.00 + 15,250.00 (VAT) | |
USD 1,200.00 + 60.00 (VAT) | |
Dr. Gosim Martin, Director of Program +2348034963464
10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty
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