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High-Impact Training for Frontline People
NGN 250,000 |
Venue: Lagos Learning Centre, 1A Unity Road, Ikeja
Other Dates
Venue | Date | Fee | |
---|---|---|---|
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria | 21 - 25 Oct, 2024 | NGN250000 |
To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to:
- Handle difficult people with skill and professionalism.
- Manage mails effectively.
- Apply proven telephone techniques to save time and satisfy callers.
- Become conversant with digital (online) marketing.
- Practice successful telemarketing
- Apply the secrets of assertive (not aggressive) language.
- Improve communication skills.
- Improve negotiation skills.
- Enhance customer service.
- Dress and groom corporately.
- Build a positive image for your company.
For Whom
Front Desk Officers, Call Centre Executives, Booking and Reservation Officers, Frontline Sales, and Customer Support/ Interface Officers.
Lagos Learning Centre, 1A Unity Road, Ikeja | Jul 22 - 26 Jul, 2024 |
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria | 21 - 25 Oct, 2024 |
Registration: 08:00:am - 10:00:am
Class Session: 10:00:am - 04:00:am
NGN 250,000.00 + 12,500.00 (VAT) | |
USD 1,000.00 + 50.00 (VAT) | |
Dr. Gosim Martin, Director of Program +2348034963464
10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty
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