Covers the risks inherent in day-to-day business operations, including process failures, supply chain disruptions, fraud, and human error. Focuses on practical tools for risk identification, monitoring, and mitigation.

Modules:

1. Fundamentals of Operational Risk
2. Risk in Processes, People, and Systems
3. Key Risk Indicators (KRIs) & Risk Control Self-Assessments (RCSAs)
4. Business Continuity & Supply Chain Risk Management
5. Case Studies in Operational Failures & Lessons Learned

Who It’s For:
Operations managers, supply chain professionals, quality assurance managers, and business continuity officers.

Outcomes:

• Identify key operational risks across departments.
• Implement control measures and monitor KRIs.
• Develop continuity and resilience plans.
• Minimize operational disruptions and losses.

Course Booking

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