The Root Cause Analysis (RCA) Training Program is designed to strengthen organizational problem-solving capabilities by equipping participants with proven methodologies to identify and eliminate the underlying causes of recurring issues.

Rather than applying temporary fixes, RCA empowers teams to uncover systemic problems, implement sustainable solutions, and drive continuous improvement.

Overview

• Effective problem-solving is the foundation of operational excellence.
• This hands-on Root Cause Analysis (RCA) course is designed to help participants identify, analyze and permanently eliminate recurring problems that impact equipment reliability, production performance, and safety in industrial operations.
• Participants will gain practical knowledge of proven analytical tools such as the 5 Whys, Fishbone (Ishikawa) Diagram, Fault Tree Analysis and Failure Mode and Effects Analysis.
• The course blends theoretical understanding with hands-on workshops, group exercises and real-life case studies.

Purpose

• Build a structured approach to problem-solving.
• Enhance operational efficiency and reduce costly errors.
• Foster a culture of accountability and long-term improvement.

Key Learning Outcomes

Participants will gain practical skills in:

• Applying RCA techniques such as the “5 Whys” and Fishbone Diagrams.
• Conducting thorough investigations to prevent recurrence.
• Using data-driven analysis to support decision-making.
• Translating findings into actionable improvement strategies.

Value to the Organization

• Improved quality and reliability of processes.
• Reduced downtime, waste, and rework.
• Stronger collaboration across teams through shared problem-solving frameworks.
• Enhanced organizational resilience and competitiveness.

Delivery Method

• Facilitator-led sessions
• Case studies and group activities
• Hands-on Excel workshops
• Capstone projects and presentations
• Interactive lectures with real-world case studies
• Hands-on Excel workshops
• Group activities and capstone projects
• Facilitator-led discussions and Q&A

Course Outline

Module I: Foundations of Root Cause Analysis

Objective: Understand the principles, importance, and mindset behind RCA.

• Introduction to RCA and its role in quality and performance improvement
• Common misconceptions about “symptoms vs. causes”
• The RCA process overview: define, analyze, verify, implement, sustain
• Key tools and techniques:
• The “5 Whys” method
• Cause‑and‑effect (Fishbone/Ishikawa) diagrams
• Group exercise: Identify causes of a simple operational problem

Outcome: Participants can distinguish between symptoms and true root causes.

Module 2 – RCA Tools and Data Analysis

Objective: Apply structured analytical tools to real‑world problems.

• Data collection and validation for RCA
• Pareto analysis and prioritization of issues
• Process mapping and failure mode identification
• Advanced RCA techniques:
• Fault tree analysis (FTA)
• Failure Mode and Effects Analysis (FMEA)
• Case study: Conduct RCA on a simulated production or service failure

Outcome: Participants can use data and structured tools to identify and verify root causes.

Module 3 – Implementing and Sustaining Solutions

Objective: Develop corrective actions and embed RCA into organizational culture.

• Developing effective corrective and preventive actions (CAPA)
• Verification and validation of solutions
• Communicating RCA findings and gaining stakeholder buy‑in
• Integrating RCA into continuous improvement frameworks (Lean, Six Sigma, ISO)
• Workshop: Present RCA findings and action plans

Outcome: Participants can design sustainable solutions and integrate RCA into daily operations.

Proposed Schedule

Duration: 3 Days

Mode of Delivery:  Physical Class

Venue: Option 1 - In-plant

              Option 2 - Greenville Professional Place @Anthony Village, Lagos

Investment & Value

• Fee – NGN 250,000 per Participant
• Discount applies to multiple participants from the same organization
• Excellent Training Delivery – World-class Professional Facilitators
• Premium Training Manuals
• Customized Souvenirs and Accessories – Bag, Mug, Notepad and more
• Professional hard and e-books, and other learning materials for the participants
• Certificate of completion will be provided to all participants.

Value-added Components

• Pre- and Post-Training Assessments will be administered
• Comprehensive Post-Training Evaluation will be done
• Free 1-Day Seminar on Mental Health will be delivered to your staff at your convenience
• Free Post Training Consultation for all the Participants

Conclusion

The Root Cause Analysis Training Program offers a practical, results-driven approach to strengthening organizational problem-solving. By equipping participants with proven tools and techniques, the program ensures that issues are addressed at their source rather than through temporary fixes.

The benefits extend beyond immediate problem resolution: improved efficiency, reduced costs, enhanced quality, and a culture of continuous improvement. With interactive delivery and real-world application, this training positions your team to make smarter decisions, prevent recurrence of issues, and drive sustainable success.

Investing in RCA training is not just about solving today’s problems—it is about building long-term resilience and empowering your workforce to create lasting value.

Course Booking

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