close

Find Events

Click to Call +2348099909402
Advertise with Us
Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World



Use Advanced search
  1. Home
  2. All Events
  3. Exceptional Customer Service

business logo

Exceptional Customer Service

By: Alpha Partners  

Lagos State, Nigeria

17 - 19 Aug, 2026  3 days

Follow Event

Delivery Mode: Physical

  

NGN 380,000

Venue: Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

Event Location

The Exceptional Customer Service training course will cover the following topics and more:

  • Service Principles
  • Serving ‘Captive’ Customers
  • Defining Service Standards
  • What Signals Are You Sending To Customers?
  • Recognising Customer Preferences and Adapting Accordingly
  • Communicating Believably and Building Trust
  • Voice Factors
  • Advanced Language Skills
  • Confidence in Body Language
  • A ‘Can Do’ Approach
  • Active Listening Skills
  • Questioning Techniques
  • Strategies for Adding Genuine Value
  • Avoiding the Temptation to Divulge Negative Information

Course Booking

Please use the "Book Now" or "Inquire" buttons on this page to reserve your space or request for more information

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos. Aug 17 - 19 Aug, 2026
NGN 380,000.00 + 19,000.00 (VAT)
(Convert Currency)

Chris Onwuasigwe 08033045484, 09060002299

Tags:

Customer Service Customer Service Training Customer Service Seminar Customer Service Workshop Customer Support Training Customer Support Course Customer Support Seminar Customer Support Workshop Training Course Seminar Workshop Training in Lagos Training in Nigeria Training in Africa
       

Related Courses

Corporate Fleet Management Workshop Corporate Fleet Management Workshop

3 days, 19 - 21 Oct, 2026 

2026-10-19 12:10:00 2026-10-19 12:10:00
Lagos State, Nigeria

Alpha Partners

Content Introduction to corporate Fleet Management Definition of corporate Fleet Management Objectives and Costs of corporate Fleet Management Maximizing Customer Service Corporate Fleet Manager ...

Modern Investigation Security and Crisis Management Strategies Modern Investigation Security and Crisis Management Strategies
On going

3 days, 05 - 07 Oct, 2026 

2026-10-05 12:10:00 2026-10-05 12:10:00
Lagos State, Nigeria

Alpha Partners

The Modern Investigation Security and Crisis Management Strategies Course will cover the following topics and more: Business environmental Scanning and security implications Risk identification ...

Public Relations and Corporate Communications Skills for HR Manager Public Relations and Corporate Communications Skills for HR Manager

3 days, 26 - 28 Oct, 2026 

2026-10-26 12:10:00 2026-10-26 12:10:00
Lagos State, Nigeria

Alpha Partners

The Administration and Office Management: Best Practices and Techniques will cover the following topics and more: Taking Control of Your Work Life Streamline your office systems External and ...

Sales Outlets Management Course Sales Outlets Management Course

3 days, 12 - 14 Oct, 2026 

2026-10-12 12:10:00 2026-10-12 12:10:00
Lagos State, Nigeria

Alpha Partners

The Sales and Marketing Managers Best Practices for Results Course will cover the following topics and more: Improving Sales Team Effectiveness Understanding consumer behaviour: 5 reasons customers ...

NST PPC Advert