Public Relations and Corporate Communications Skills for HR Manager

The Administration and Office Management: Best Practices and Techniques will cover the following topics and more:

Taking Control of Your Work Life

• Streamline your office systems
• External and internal customer service
• Understanding and clarifying purpose, vision and mission
• Making your office user-friendly and efficient

Essential Administrative Skills

• Planning Skills
• Problem Solving Techniques
• Decision-Making Tools
• Managing meetings effectively
• Become More proactive

Vital Communication Skills

• Different Styles of Communication
• Communicating with confidence
• Learning to be more assertive
• With-in conflict resolution
• Barriers to communication

Developing as a Professional

• Listening Skills
• Leadership Skills
• Painless methods for giving corrective feedback
• Best Practices for delivering positive feedback

Course Booking

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