The Insurance Claims Unravelled: How To Avoid Pitfalls Course will cover the following topics and more:

• How to make an insurance claim
• The importance of contractual notification requirements
• The consequences of a failure to notify claims correctly
• Notifying 'circumstances' which may give rise to a claim
• Who can make a claim and who is covered under the insurance?
• Key claims terms including the operation of policy exclusions and contractual warranties
• Claims co-operation and claims control clauses - what they mean and how they work
• How claims are calculated; what happens if insurers delay payment?
• Fraudulent claims - what constitutes fraud in the claims process and what are the consequences?
• Insurers right to subrogate
• Resolving claims disputes - different forms of dispute resolution; the role of the Insurance Ombudsman

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