The Crisis Communication Programme will cover the following topics and more:

• What is a Crisis in communications terms?
• Handling the media in a crisis
• Crisis Management
• Reputation management in social media
• Dealing with the Crisis
• Crisis communication management
• Recovery Phase
• Reputation and issues management
• Crisis management in social media
• What should be in place before the Event?
• Pre-planning, who and what else should be Considered?
• Dealing with a Crisis - the 'Communications' Perspective 
• Incident Management & Aftermath 
• Essential Post Incident Actions 

Course Booking

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