An effective leader is a person who does the following:
- Creates an inspiring vision and strategy for the future
- Manages delivery of the vision through his people
- Leads, Coaches and builds his team, so that it is more effective at achieving the vision.
At NMS GloSol Communications, we do all of this through indoor and outdoor leadership programs with experiential activities.
- Sales Performance Solutions
- Accelerate Sales Performance (Entry to Expert)
- Selling skills (Basics, cross and up-selling)
- Sales Motivation
- Peak Performance Management
- Key Accounts Management
- Customer Delight Interventions
Employees with effective customer service skills feel a greater sense of engagement and commitment to their job.
Below are few of the areas touched upon:
- Attitude for Service Create loyal customers
- Internal Customer Service Complaint resolution
- Self Development Interventions
- Enhancing the personality goes a long way in making the individual successful.
- Learn the right way and you pave the path for success.
- Grooming Communication
- Emotional Intelligence
- Telephone and Email etiquette
- Body Language
- Confidence Building