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Tom Associates

Tom Associates

5/7 Alade Lawal Street, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria

Training Provider

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CMD Accredited Training Provider

Courses by Tom Associates
Customer Care Essentials Course Customer Care Essentials Course

3 days, Jul 04 - 06 Jul, 2018  

2018-07-04 12:07:00
State, Nigeria

Tom Associates

The programme focuses on the organization’s employees attaining: Excellent responsiveness in serving customers Good service ethics Creativity that can lead to new service advancements ...

Supply Chain and Logistics Management Supply Chain and Logistics Management

4 days, Jul 17 - 20 Jul, 2018  

2018-07-17 12:07:00
Lagos State, Nigeria

Tom Associates

The importance of careful management of the supply chain is now most critical. Companies should recognize that proper management of the supply chain will contribute immensely to reduced cost and, in ...

How to Set Key Performance Indicators (KPI) Course: For Objective Performance Management How to Set Key Performance Indicators (KPI) Course: For Objective Performance Management

2 day, Jul 05 - 06 Jul, 2018  

2018-07-05 12:07:00
Lagos State, Nigeria

Tom Associates

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and ...

Coaching for Peak Performance Course Coaching for Peak Performance Course

2 day, Jun 07 - 08 Jun, 2018  

2018-06-07 12:06:00
Lagos State, Nigeria

Tom Associates

Coaching can be a game changer for employee retention, productivity, efficiency, effectiveness, as well as for preparing mid-level managers for top leadership positions. As pressure on today’s ...

Excellent Operations Management: Value Improvement in Manufacturing and Service Operations Excellent Operations Management: Value Improvement in Manufacturing and Service Operations

4 days, Aug 14 - 17 Aug, 2018  

2018-08-14 12:08:00
Lagos State, Nigeria

Tom Associates

Be it in manufacturing, services, social or non-government organization, operations management strategies are the bedrock for continuity and profitability. It deals with the management of the direct ...

Protocol, Public Relations and Event Management Protocol, Public Relations and Event Management

5 days, Aug 27 - 31 Aug, 2018  

2018-08-27 12:08:00
Lagos State, Nigeria

Tom Associates

The objectives of this Course Protocol, Public Relations and Event Management inckudes: Arrange and provide protocol services including logistics requirements. Organise travel preparations and ...

Internet Security Awarenes Training Internet Security Awarenes Training

5 days, Nov 26 - 30 Nov, 2018  

2018-11-26 12:11:00
Lagos State, Nigeria

Tom Associates

Course Contents DAY ONE Having a security mindset What is Internet Security? What is at risk? Identity theft - people impersonating you Data theft of valuable personal and official data Accounts ...

Advancing Performance through Targets Setting and Appraisal Processes: Employee Performance Assurance Training Advancing Performance through Targets Setting and Appraisal Processes: Employee Performance Assurance Training

4 days, Jul 17 - 20 Jul, 2018  

2018-07-17 12:07:00
Lagos State, Nigeria

Tom Associates

By the time the programme ends, participants would become conversant with the procedure of: Determining performance measures at the Corporate, Business Unit and Individual levels. Managing the ...

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