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Training on Service Quality and Customer Satisfaction: Tools and Techniques

By: GoldStead Learning Centre

Lagos State, Nigeria

09 - 13 Feb, 2026 5 days

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Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue	Date	Fee
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	23 - 27 Mar, 2026	NGN280000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	06 - 10 Apr, 2026	NGN280000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	25 - 29 May, 2026	NGN280000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	15 - 19 Jun, 2026	NGN280000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	06 - 10 Jul, 2026	NGN280000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	03 - 07 Aug, 2026	NGN280000

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to:

Communicate more effectively by utilizing active listening and questioning skills

Demonstrate how to deal with difficult or demanding customers in a professional manner
Set SMARTER objectives and goals to become more productive
Utilize stress management techniques to increase job satisfaction

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.	Feb 09 - 13 Feb, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	23 - 27 Mar, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	06 - 10 Apr, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	25 - 29 May, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	15 - 19 Jun, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	06 - 10 Jul, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria	03 - 07 Aug, 2026

NGN 280,000.00	(Foreign Participants: $700)

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Rosemary Okonkwo +234 803 711 9334

GoldStead Faculty