|
|
Training on Service Quality and Customer Satisfaction: Tools and Techniques
NGN 280,000
|
Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.
Other Dates
| Venue | Date | Fee | |
|---|---|---|---|
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 25 - 29 May, 2026 | NGN280000 | |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 15 - 19 Jun, 2026 | NGN280000 | |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 06 - 10 Jul, 2026 | NGN280000 | |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 03 - 07 Aug, 2026 | NGN280000 |
At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to:
- Establish the importance of setting and reviewing customer service standards
- Use body language to build trust and rapport face-to-face or over the phone
Communicate more effectively by utilizing active listening and questioning skills
- Demonstrate how to deal with difficult or demanding customers in a professional manner
- Set SMARTER objectives and goals to become more productive
- Utilize stress management techniques to increase job satisfaction
Course Booking
Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. | Apr 06 - 10 Apr, 2026 |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 25 - 29 May, 2026 |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 15 - 19 Jun, 2026 |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 06 - 10 Jul, 2026 |
| 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria | 03 - 07 Aug, 2026 |
| NGN 280,000.00 | (Foreign Participants: $700) |
Rosemary Okonkwo +234 803 711 9334
GoldStead Faculty
Tags: |
Service Quality Customer Satisfaction Customer Satisfaction Techniques Customers Training Course Seminar Workshop Lagos Nigeria |
Related Courses
Training on Exceeding Customer Service Excellence
5 days, 06 - 10 Apr, 2026
GoldStead Learning Centre
CIPD Level 5 – Intermediate Associate Diploma in Organisational Learning and Development
8 days, 18 - 25 Apr, 2026
GoldStead Learning Centre
Training on Excellent Service Delivery and Safety Consciousness for Drivers and Dispatch Riders
5 days, 20 - 24 Apr, 2026
GoldStead Learning Centre
Featured Video
Invest in your success with Nigerian Seminars and Trainings!