Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Beyond Customer Service Excellence Training

By: GoldStead Learning Centre

Lagos State, Nigeria

16 - 20 Nov, 2026  5 days

Follow Event

Delivery Mode: Physical

  

NGN 320,000

Convert

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Event Location

Check Weather

Current conditions and short-term forecast for this location.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026 NGN320000

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and world-class experiences. This 5 days training will take participants through the latest science, models, and theories on how to get and stay ahead of the curve in the new 24/7/365 "always-on" competitive landscape.

At the end of this training, participants will learn the importance of taking responsibility to own and resolve issues. The training will be delivered to specifically meet business needs. It will highlight why value is a uniquely personal concept (and how to deliver it, time after time)?

Event can be adjusted to suite requirement

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Nov 16 - 20 Nov, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026
NGN 320,000.00(Foreign Participants: $700)
Convert Currency

Rosemary Okonkwo 08037119334

10% discount for 5 or more participants
GoldStead Faculty

Related Courses

Training on Excellent Service Delivery and Safety Consciousness for Drivers and Dispatch Riders Training on Excellent Service Delivery and Safety Consciousness for Drivers and Dispatch Riders

5 days, 07 - 11 Dec, 2026 

2026-12-07 12:12:00 2026-12-07 12:12:00
Lagos State, Nigeria

GoldStead Learning Centre

Service is the only distinguishing factor between two competing organizations.  While drivers and dispatch riders intensify effort to be safety conscious at work, it is also worthy to note that ...

View detail

Retirement Planning Workshop Retirement Planning Workshop

5 days, 16 - 20 Nov, 2026 

2026-11-16 12:11:00 2026-11-16 12:11:00
Lagos State, Nigeria

GoldStead Learning Centre

Experts recommend that employees attend a pre-retirement training programme at least three years prior to retirement. By doing so, those attending have time to prepare for the rainy day that must ...

View detail

Training on Crisis Management Techniques for Managers Training on Crisis Management Techniques for Managers

5 days, 07 - 11 Dec, 2026 

2026-12-07 12:12:00 2026-12-07 12:12:00
Lagos State, Nigeria

GoldStead Learning Centre

As a manager, you are bound to face many complex and ambiguous situations that leave you feeling uninformed, unprepared, or altogether lost on what your next move should be. For those in positions of ...

View detail

Training on Professional Writing Skills for Secretaries, Personal and Executive Assistants Training on Professional Writing Skills for Secretaries, Personal and Executive Assistants

5 days, 30 Nov - 04 Dec, 2026 

2026-11-30 12:11:00 2026-11-30 12:11:00
Lagos State, Nigeria

GoldStead Learning Centre

Nobody really likes writing anything; this applies to professional writers as much (if not more) than to the rest of us who must write to communicate, on top of our other responsibilities. ...

View detail

Interested in this training? Book your place or contact the training provider.