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Healthcare Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

05 - 09 Oct, 2026  5 days

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Delivery Mode: Physical

  

NGN 350,000

Venue: Lagos, Abuja, Online

Event Location

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in healthcare must master in order to earn top patient satisfaction scores. The program addresses service challenges specific to healthcare environments. It is taught in a highly interactive format and is designed to keep those who rarely sit behind a desk engaged throughout the workshop.

For Whom: All levels of staff of  hospitals, medical centers, clinics, maternity homes and HMOs including Doctors, Nurses, Midwives, Pharmacists, Lab Scientists and  Technicians, Receptionists etc.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos, Abuja, Online Oct 05 - 09 Oct, 2026

Registration: 10:00:am - 04:00:am

NGN 350,000.00 + 17,500.00 (VAT)(Foreign Participants: $825)
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Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Tags:

Healthcare Customer Service Customer Service in Hospitals Hospital Clinic Health Centre Customer Care Customer Experience HMO Medical Centre Course Training Workshop Seminar Lagos Online Nigeria Africa
       

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