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Healthcare Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

09 - 13 Oct, 2023  5 days

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NGN 200,000

Venue: Lagos, Abuja, Online, E-Learning

This customer service course for hospitals, medical centers, clinics, maternity homes and health maintenance organizations (HMOs) focuses on the “people skills” those working in healthcare must master in order to earn top patient satisfaction scores. The program addresses service challenges specific to healthcare environments. It is taught in a highly interactive format and is designed to keep those who rarely sit behind a desk engaged throughout the workshop.

For Whom: All levels of staff of  hospitals, medical centers, clinics, maternity homes and HMOs including Doctors, Nurses, Midwives, Pharmacists, Lab Scientists and  Technicians, Receptionists etc.

 

Lagos, Abuja, Online, E-Learning Oct 09 - 13 Oct, 2023

Registration: 10:00:am - 04:00:am

NGN 200,000.00 + 10,000.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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