Workshop on Advanced Office Management and Effective Administration Skills for Senior Secretaries and Office Managers

This program on Advanced Office Management and Effective Administrative Skills will help participants develop and refine the skills needed to excel as senior office managers / Executive Assistants / Executive Secretaries and PAs. It will explore in depth the interpersonal, behavioural, technical and leadership skills needed to ensure participants are well-prepared for the challenges of working with a variety of management styles. Participants will also learn how to stay in control whilst dealing with conflicting priorities.

This training will provide participants with a practical overview of their roles and responsibilities and the essential technical skills, knowledge and attitudes required to fulfil these roles successfully.

Learning objectives:

At the end of the course, participants will be able to:

• Recognize how to prioritize and cope with multiple tasks
• See the office management and administration duties as part and parcel of the organization's business goals
• Develop the skills necessary to plan, make effective decisions, solve problems, and handle pressure
• Apply practical techniques to improve communication skills
• Understand how to manage challenging behaviours
• Apply assertiveness to be more effective in the workplace
• Lead their team members with emotional intelligence skills

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.