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Hotel Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

22 - 26 Jul, 2024  5 days

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NGN 250,000

Venue: Lagos Learning Centre, 1A Unity Road, Ikeja

Other Dates

Venue Date Fee  
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 21 - 25 Oct, 2024 NGN250000

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to exceed customers’ expectations including:  

  • Delivering excellent service to your customers
  • Handling customer complaints and difficult behaviour
  • Discovering the art of building rapport with guests
  • How to professionally communicate with your clients
  • Delivering a more powerful customer experience.

For Whom

Hospitality Team

Lagos Learning Centre, 1A Unity Road, Ikeja Jul 22 - 26 Jul, 2024
Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos State, Nigeria 21 - 25 Oct, 2024

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 250,000.00 + 12,500.00 (VAT)
USD 1,000.00 + 50.00 (VAT)
(Convert Currency)

Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

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