close

Find Events

Click to Call +2348099909402
Advertise with Us
Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World



Use Advanced search
  1. Home
  2. All Events
  3. Hotel Customer Service Course

business logo

Hotel Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

19 - 23 Oct, 2026  5 days

Follow Event

Delivery Mode: Physical

  

NGN 350,000

Venue: Lagos, Abuja, Online

Event Location

Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to exceed customers’ expectations including:  

  • Delivering excellent service to your customers
  • Handling customer complaints and difficult behaviour
  • Discovering the art of building rapport with guests
  • How to professionally communicate with your clients
  • Delivering a more powerful customer experience.

For Whom: Hospitality Team

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos, Abuja, Online Oct 19 - 23 Oct, 2026

Registration: 10:00:am - 04:00:am

NGN 350,000.00 + 17,500.00 (VAT)(Foreign Participants: $825)
(Convert Currency)

Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Tags:

Hotel Customer Service Hospitality Team Customer Service Receptionist Front Desk Hotel Management Catering Services Training Catering Services Course Catering and Hotel Management Training Hospitality and Hotel Management Hotel Management Hotel Management Training Hotel Management Course Hotel Management Seminar Hotel Management Workshop Training Course Seminar Workshop Training in Lagos Training in Nigeria Training in Africa Online Training
       

Related Courses

Advanced Auditing and Assurance Training Advanced Auditing and Assurance Training

5 days, 12 - 16 Oct, 2026 

2026-10-12 12:10:00 2026-10-12 12:10:00
Lagos State, Nigeria

Capacity for Africa

Advanced Audit and Assurance is designed to: provide you with requisite knowledge and skills, and to develop awareness of ethics, values and attitudes expected of audit professionals performing audit ...

Emotional Intelligence and Creative Skills Training Emotional Intelligence and Creative Skills Training

5 days, 07 - 11 Dec, 2026 

2026-12-07 12:12:00 2026-12-07 12:12:00
Lagos State, Nigeria

Capacity for Africa

Emotional intelligence is a strong predictor of job performance, according to a new study.  This program covers the most widely accepted view of emotional intelligence that identifies 20 ...

Accounts Receivable and Credit Policy Management Course Accounts Receivable and Credit Policy Management Course

5 days, 26 - 30 Oct, 2026 

2026-10-26 12:10:00 2026-10-26 12:10:00
Lagos State, Nigeria

Capacity for Africa

This course demonstrates practical core topics in addition to introducing Excel in managing accounts receivable. The course also features role-playing and presentations by participants.  It will ...

Access Control and Crime Prevention Technology Course Access Control and Crime Prevention Technology Course

5 days, 14 - 18 Dec, 2026 

2026-12-14 12:12:00 2026-12-14 12:12:00
Lagos State, Nigeria

Capacity for Africa

This exciting course aims to address these issues looking at topics such as access control, crime control, crime prevention through environmental design, security, theft, workplace violence and ...

NST PPC Advert