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Hotel Customer Service Course

By: Capacity for Africa

Lagos State, Nigeria

19 - 23 Oct, 2026  5 days

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Delivery Mode: Physical

  

NGN 350,000

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Venue: Lagos, Abuja, Online

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Today, more than ever, hotel and hospitality customers in general demand higher and higher levels of service. This tailor-made training course aims to help your team learn best practice techniques to exceed customers’ expectations including:  

  • Delivering excellent service to your customers
  • Handling customer complaints and difficult behaviour
  • Discovering the art of building rapport with guests
  • How to professionally communicate with your clients
  • Delivering a more powerful customer experience.

For Whom: Hospitality Team

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

Lagos, Abuja, Online Oct 19 - 23 Oct, 2026

Registration: 10:00:am - 04:00:am

NGN 350,000.00 + 17,500.00 (VAT)(Foreign Participants: $825)
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Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
Capacity for Africa Faculty

Tags:

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