Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, be committed to their organization's goals and values, motivated to contribute to organizational success, with an enhanced sense of their well-being. Employee engagement is not just an HR issue; it is primarily a business challenge that modern organizations are increasingly facing today. According to Gallup International, the cost of employee disengagement is enormous. As such employee engagement and retention become a top priority for modern organizations who want to compete in the market, increase their market share and achieve higher returns on investment. This program is designed for Managers who want to know the secrets of employee engagement, how it leads to improved productivity and customer service and how to encourage employees to go the extra mile.

For Whom

HR Managers, Line Managers, Supervisors and Other Senior Managers with primary responsibilities for the engagement and motivation of their staff for improved organizational productivity

Learning Objectives

At the end of the course, participants will be able to:

• Discuss and explain the value of employee engagement to an organization
• Measure the level of employee engagement in their organization
• Design, carry out and interpret engagement surveys
• Design and implement the requirements for an engagement culture; and
• Champion the required change initiatives.