This course provides participants with the knowledge and skills required to conduct first-, second-, and third-party audits of Quality Management Systems against ISO 9001:2015 requirements. It covers principles of quality management, process-based auditing, risk-based thinking, and continual improvement. Delegates gain practical auditing techniques through case studies, role-plays, and real-life scenarios.

Learning Objectives:

• Understand ISO 9001:2015 requirements and quality management principles
• Plan, conduct, report, and follow up on QMS audits
• Apply the ISO 19011 auditing guidelines effectively
• Evaluate system effectiveness and identify opportunities for improvement

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