close

Find Events

Click to Call +2348099909402
Advertise with Us
Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World



Use Advanced search
  1. Home
  2. All Events
  3. Exceptional Customer Service

business logo

Exceptional Customer Service

By: Alpha Partners  

Lagos State, Nigeria

17 - 19 Aug, 2026  3 days

Follow Event

Delivery Mode: Physical

  

NGN 380,000

Convert

Venue: Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos.

Event Location

Check Weather

Current conditions and short-term forecast for this location.

The Exceptional Customer Service training course will cover the following topics and more:

  • Service Principles
  • Serving ‘Captive’ Customers
  • Defining Service Standards
  • What Signals Are You Sending To Customers?
  • Recognising Customer Preferences and Adapting Accordingly
  • Communicating Believably and Building Trust
  • Voice Factors
  • Advanced Language Skills
  • Confidence in Body Language
  • A ‘Can Do’ Approach
  • Active Listening Skills
  • Questioning Techniques
  • Strategies for Adding Genuine Value
  • Avoiding the Temptation to Divulge Negative Information

Course Booking

Please use the "Book Now" or "Inquire" buttons on this page to reserve your space or request for more information

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos. Aug 17 - 19 Aug, 2026
NGN 380,000.00 + 19,000.00 (VAT)
Convert Currency

Chris Onwuasigwe 08033045484, 09060002299

Tags:

Customer Service Customer Service Training Customer Service Seminar Customer Service Workshop Customer Support Training Customer Support Course Customer Support Seminar Customer Support Workshop Training Course Seminar Workshop Training in Lagos Training in Nigeria Training in Africa
       

Related Courses

Banking: Leadership, Transformation and Strategies for Growth Banking: Leadership, Transformation and Strategies for Growth

3 days, 02 - 04 Nov, 2026 

2026-11-02 12:11:00 2026-11-02 12:11:00
Lagos State, Nigeria

Alpha Partners

The Effective Budgeting, Performance Management and Cost Control Strategies in Banks Course will cover the following topics and more: Fundamentals of budgeting and financial planning in Banks Types ...

View detail

I.T Auditing and the Internal Auditors I.T Auditing and the Internal Auditors

3 days, 10 - 12 Dec, 2026 

2026-12-10 12:12:00 2026-12-10 12:12:00
Lagos State, Nigeria

Alpha Partners

The I.T Auditing and the Internal Auditors Course will cover the following topics and more: Defining the IT Audit Process IT Audit Objectives Role of the IT Auditor IT Audit Projects Dealing with ...

View detail

Regulatory Framework and Statutory Financial Returns for Banks Regulatory Framework and Statutory Financial Returns for Banks

3 days, 26 - 28 Nov, 2026 

2026-11-26 12:11:00 2026-11-26 12:11:00
Lagos State, Nigeria

Alpha Partners

The Regulatory Framework and Statutory Financial Returns for Banks Course will cover the following topics and more: Overview of Current developments in the Banking Sector The Regulalory framework ...

View detail

Best Practice in Procurement Process and Management Course Best Practice in Procurement Process and Management Course
On going

3 days, 26 - 28 Oct, 2026 

2026-10-26 12:10:00 2026-10-26 12:10:00
Lagos State, Nigeria

Alpha Partners

The Best Practice in Procurement Process and Management  Course will cover the following topics and more: Procurement Act Procurement planning, scope statement and product description Market ...

View detail