The Excellence Skills for Executive Secretaries and Pa’s Course will cover the following topics and more:

• Building on existing skills
• What is your role?
• Organizational skills
• Planning and prioritizing

Developing the role

• Ways to become more proactive
• Take some control over your work load
• Discuss how you can expand your knowledge of the business

The importance and value of communication skills

• Why are communication skills so important?
• Talk about how to be more assertive in the workplace
• Learn to delegate
• Learn how to structure reports

Managing your manager and raising your profile

• Image management
• Building an effective working relationship with your manager
• What is expected of you?
• Understand how to be effective in meetings

Interpersonal intelligence

• Understanding people
• Expressing yourself with clarity
• Asserting your needs
• Influencing skills

Course Booking

Please use the "Book Now" or "Inquire" buttons on this page to reserve your space or request for more information