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Beyond Customer Service Excellence Training

By: GoldStead Learning Centre

Lagos State, Nigeria

23 - 27 Mar, 2026  5 days

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NGN 220,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and world-class experiences. This 5 days training will take participants through the latest science, models, and theories on how to get and stay ahead of the curve in the new 24/7/365 "always-on" competitive landscape.

At the end of this training, participants will learn the importance of taking responsibility to own and resolve issues. The training will be delivered to specifically meet business needs. It will highlight why value is a uniquely personal concept (and how to deliver it, time after time)?

Course Booking

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6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Mar 23 - 27 Mar, 2026
NGN 220,000.00(Foreign Participants: $700)
(Convert Currency)

Rosemary Okonkwo 08037119334

Event can be adjusted to suite requirement/ 10% discount for 5 or more participants
GoldStead Faculty

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