Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Beyond Customer Service Excellence Training

By: GoldStead Learning Centre

Lagos State, Nigeria

03 - 07 Aug, 2026  5 days

Follow Event

  

NGN 220,000

Venue: 6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos.

Other Dates

Venue Date Fee  
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 07 - 11 Sep, 2026 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 26 - 30 Oct, 2026 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 16 - 20 Nov, 2026 NGN220000
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026 NGN220000

The game has changed; giving good, even excellent Customer service is no longer anywhere near good enough. The new game is beyond service, it requires relationships, engagement, dialogues, and world-class experiences. This 5 days training will take participants through the latest science, models, and theories on how to get and stay ahead of the curve in the new 24/7/365 "always-on" competitive landscape.

At the end of this training, participants will learn the importance of taking responsibility to own and resolve issues. The training will be delivered to specifically meet business needs. It will highlight why value is a uniquely personal concept (and how to deliver it, time after time)?

Event can be adjusted to suite requirement

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.

6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos. Aug 03 - 07 Aug, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 07 - 11 Sep, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 26 - 30 Oct, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 16 - 20 Nov, 2026
6, Alhaji Idowu Street, Beside Eko International School Off Oke Street, Beside Tastee Fried Chicken Eatery, Sobo bus stop, Akowonjo, Lagos., Lagos State, Nigeria 14 - 18 Dec, 2026
NGN 220,000.00(Foreign Participants: $700)
(Convert Currency)

Rosemary Okonkwo 08037119334

10% discount for 5 or more participants
GoldStead Faculty

Related Courses

ISO 9001:2015 Auditor-Lead Auditor Course – Quality Management System ISO 9001:2015 Auditor-Lead Auditor Course – Quality Management System

5 days, 27 - 31 Jul, 2026 

2026-07-27 12:07:00 2026-07-27 12:07:00
Lagos State, Nigeria

GoldStead Learning Centre

This course provides participants with the knowledge and skills required to conduct first-, second-, and third-party audits of Quality Management Systems against ISO 9001:2015 requirements. It covers ...

Front Desk and Cubicle Management Techniques Training Front Desk and Cubicle Management Techniques Training

5 days, 03 - 07 Aug, 2026 

2026-08-03 12:08:00 2026-08-03 12:08:00
Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cashiers, tellers, etc.) has an all-important role on the public image of the organisation.  Being ...

Administrative Functions and Office Management Training Administrative Functions and Office Management Training

5 days, 20 - 24 Jul, 2026 

2026-07-20 12:07:00 2026-07-20 12:07:00
Lagos State, Nigeria

GoldStead Learning Centre

A training to deliver the requirements of Administrative Officers, so they are brought up- to-date with what is expected of them at all times. The contents will make administrative staff to be highly ...

Training on Managing Your Boss: “Accelerating Growth” Training on Managing Your Boss: “Accelerating Growth”

5 days, 20 - 24 Jul, 2026 

2026-07-20 12:07:00 2026-07-20 12:07:00
Lagos State, Nigeria

GoldStead Learning Centre

Working successfully with the boss or multiple bosses requires exceptional people skills, time management, and diplomacy. This course is designed for individuals who want to learn effective ...