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Professional Telephone Skills for the Front Office and Help Desk Officers Course Professional Telephone Skills for the Front Office and Help Desk Officers Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. ...

Defensive Riding and Safety Consciousness for Dispatch Riders Defensive Riding and Safety Consciousness for Dispatch Riders

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Dispatch riding is essentially riding in a manner that utilizes safe riding strategies to enable cyclist to address identified hazards in a predictable manner. These strategies go well beyond ...

Public Private Partnership (PPP) that Works Course Public Private Partnership (PPP) that Works Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

Public Private Partnership (PPP) is a model that is required to bridge the infrastructural deficit gap in any nation. Government all over the globe do not have the financial muscle to meet all their ...

Professional Writing Skills for Secretaries and Personal and Executive Assistants Training Professional Writing Skills for Secretaries and Personal and Executive Assistants Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Nobody really likes writing anything; this applies to professional writers as much (if not more) than to the rest of us who must write to communicate, on top of our other responsibilities. ...

Writing Winning Proposals Course Writing Winning Proposals Course

12 days, Apr 03 - 14 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Capacity for Africa

Proposals, bids and tenders are some of the most important business documents you will write. In the competition for new business there is no room for ‘average’ – your proposals ...

Defensive Driving and Safety Consciousness for Drivers and Dispatch Riders Training Defensive Driving and Safety Consciousness for Drivers and Dispatch Riders Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

All organizations have a legal requirement to ensure their staff are adequately protected from the risk of injury while driving at work. This 3-day training program contributes to helping your ...

Hospitality Etiquette and Customer Service Excellence Training Hospitality Etiquette and Customer Service Excellence Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.When you are polite and considerate in dealing with others, you’re more likely to create ...

Managing Your Boss: “Accelerating Growth” Training Managing Your Boss: “Accelerating Growth” Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Working successfully with the boss or multiple bosses requires exceptional people skills, time management, and diplomacy. This course is designed for individuals who want to learn effective ...

Professional Writing Skills for Secretaries, Personal and Executive Assistants Training Professional Writing Skills for Secretaries, Personal and Executive Assistants Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Nobody really likes writing anything; this applies to professional writers as much (if not more) than to the rest of us who must write to communicate, on top of our other responsibilities. ...

Service Quality and Customer Satisfaction: Tools and Techniques Course Service Quality and Customer Satisfaction: Tools and Techniques Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques participants will learn to: Establish the importance of setting and reviewing customer service standards ...

Emotional Intelligence and Anger Management in the Workplace Emotional Intelligence and Anger Management in the Workplace

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

By the end of this Emotional Intelligence and Anger Management in the Workplace program, participants will be able to emotionally connect with their environment and identify their "anger ...

Work Ethics, Hygiene and Safety in Food Handling Training Work Ethics, Hygiene and Safety in Food Handling Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

W.H.O estimates that foodborne and waterborne diarrheal diseases together kill 2.2 million people annually.  Foodborne diseases and threat to food safety are a constantly growing public health ...

Entrepreneurship: Be Your Own Boss Entrepreneurship: Be Your Own Boss

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Learnway Africa

"Entrepreneurship: Be Your Own Boss" is a course designed to help aspiring entrepreneurs understand what it takes to start and run a successful business. The course will cover a variety ...

Labour Relations and Industrial Harmony Course Labour Relations and Industrial Harmony Course

3 days, Apr 03 - 05 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Core Trainers

Every company needs peace to ensure its policies in moving the company forward are implemented. As business dynamics are changing so also the manpower driving the business dynamics. The needed ...

Exceptional Secretarial Skills Training Exceptional Secretarial Skills Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Secretaries are usually the face of the company and are the first points of contact for visitors entering or visiting the organization.Exceptional Secretaries must have an outstanding personality and ...

Exceeding Customer Service Excellence Course Exceeding Customer Service Excellence Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

 “Providing Excellent Customer Service”. . . everyone knows what that is supposed to mean. . . in fact much of what is required is simply common sense (it just isn’t always ...

Advanced Skill Development for Front Desk Officers Advanced Skill Development for Front Desk Officers

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to: Handle difficult people with skill and professionalism ...

Record Keeping and File Management Course Record Keeping and File Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

This course provides a survey of principles and practices that records managers apply, as well as issues that they confront. We will discuss the nature of documentation and recordkeeping in ...

School Bus Safety Management for Drivers Training School Bus Safety Management for Drivers Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

This programme addresses the rules and procedures for effective management of the school bus during and after school runs, driving rules, safety regulations, vehicle inspection and bus operation. ...

Beyond Customer Service Excellence Beyond Customer Service Excellence

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Learnway Africa

Beyond Customer Service Excellence course is designed to provide professionals with the knowledge and skills necessary to take their customer service skills to the next level. The course covers a ...

Front Desk and Cubicle Managment Techniques Course Front Desk and Cubicle Managment Techniques Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

In today’s business environment, the front desk officer (customer service, receptionists, cashiers,tellers, etc) has an all-important role on the public image of the organisation.  Being ...

Financial Modelling and Forecasting Techniques using Advanced Excel Tools Course Financial Modelling and Forecasting Techniques using Advanced Excel Tools Course

3 days, Apr 03 - 05 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

Financial modeling is crucial for taking investment decisions that can have a huge financial impact on companies. By attending this course, you will be able to effectively prepare and build financial ...

Service Delivery and Safety Techniques for Dispatch and Delivery Riders Service Delivery and Safety Techniques for Dispatch and Delivery Riders

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Delivery and dispatch riders provide a valuable service in delivering information for the business community or home deliveries for the general public. Traffic congestion and parking restrictions ...

Advanced Telephone Handling and Front Desk Management for Senior Executives Advanced Telephone Handling and Front Desk Management for Senior Executives

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane, patient and skilled help desk operator into a frazzled shell of their former self. ...

Financial Statement Analysis Workshop Financial Statement Analysis Workshop

3 days, Apr 03 - 05 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

In today’s world, finance professionals are challenged with providing management a detailed analysis of the impact of the organization's financial decisions. Therefore, finance ...

Fleet Management Course for Drivers Fleet Management Course for Drivers

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

This course is designed for Fleet Owners, Company Directors, Fleet Managers, Finance Managers, Fleet Administrators/ Supervisors who are seasoned professional in different facets of the business. It ...

Tax Planning, Compliance and Incentives Course Tax Planning, Compliance and Incentives Course

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

This workshop examines the key factors for effective tax planning and provides an overview of common tax compliance and incentives strategies implemented by global and multinational organizations. ...

Administrative Functions and Office Management Course Administrative Functions and Office Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

A training to deliver the requirements of Administrative Officers, so they are brought up- to-date with what is expected of them at all times. The contents will make administrative staff to be highly ...

Front Desk and Cubicle Management Techniques Course Front Desk and Cubicle Management Techniques Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

In today’s business environment, the front desk officer (customer service, receptionists, cashiers, tellers, etc.) has an all-important role on the public image of the organisation.  Being ...

Customer Service, Hygiene and Safety for Office Cleaning Employees Training Customer Service, Hygiene and Safety for Office Cleaning Employees Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

When it comes to the workplace, cleanliness and personal hygiene are of utmost importance. Employees are not the only ones that roam around the office, customers and other stake holders are entitled ...

ISO 50001 Energy Management- Lead Implementer and Lead Auditor ISO 50001 Energy Management- Lead Implementer and Lead Auditor

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

International Network for Corporate Social Responsibility (INCSR)

Energy is crucial to the organization’s operations and can result in major costs regardless of its activities. Energy Management provides guidance on the usage of energy throughout the ...

Agricultural Commodities Marketing Course Agricultural Commodities Marketing Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Akwa Ibom State, Nigeria

GTC

This comprehensive and practical course will expose participants to strategic and innovative agricultural commodities marketing. This course will develop participants ability to manage and analyse ...

Strategic Risk Analysis and Decision Making for Oil and Gas Projects Strategic Risk Analysis and Decision Making for Oil and Gas Projects

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GTC

Petroleum industry projects are by their very nature risky, the challenge however is in assessing, managing, and mitigating this risk proactively. The three biggest planning challenges are predicting ...

Integrated Budgeting, Forecasting and Business Planning Training Integrated Budgeting, Forecasting and Business Planning Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

LCL Coaches Consultants

This course will allow the participant to explore and share with other participants new thoughts in the planning, control, and budgeting cycle, resulting in a renewed energy in returning to the ...

Advanced Human Resource Management Course Advanced Human Resource Management Course

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Abuja FCT, Nigeria

Francis Consulting

Learning and applying advanced principles of human resource management helps to create more innovative teamwork and corporate transformation. It would also help individuals to improve their lives as ...

Advanced Productivity and Performance Improvement Workshop For Directors and Leaders Course Advanced Productivity and Performance Improvement Workshop For Directors and Leaders Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

LCL Coaches Consultants

The corporate Leader requires a different kind of tools to function optimally at the strategic level. This program is designed to help leadera and Directors to get acquained with the strategies and ...

Work Ethics and Safety Awareness for Drivers Course Work Ethics and Safety Awareness for Drivers Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Statistics has shown that while effort is being made to maintain a positive culture in the workplace, drivers can only perform optimally starting from the ethical values of the organisation. ...

Agricultural Leadership Development Skill Course Agricultural Leadership Development Skill Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

The purpose of this programme is to: Develop leadership skills in and for organised agriculture Develop the ability to optimise diversity and group dynamic  Provide guidance for the development ...

Basic Front Desk and Customer Service Skills Basic Front Desk and Customer Service Skills

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

As a front desk/customer service officer in an organization, how do you handle several people and requests simultaneously with professionalism and poise? Providing excellent customer service is the ...

Management of Agricultural Commodity Value Chain for Agribusiness Management of Agricultural Commodity Value Chain for Agribusiness

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

The enormity of varieties of agricultural commodities in Nigeria cannot be overemphasized. Agricultural commodities such as oil palm, cocoa, groundnut, rice, maize, wheat, soybean, cassava, sweet ...

Workshop on Salaries and Wages, Pension Funds and Personal Income Tax Administration Workshop on Salaries and Wages, Pension Funds and Personal Income Tax Administration

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Abuja FCT, Nigeria

Francis Consulting

Participants will be exposed to time tested and best practice methods in salaries and wages, pension find and personal income Tax Administration. Content: Salaries And Wages Administration Procedure ...

Workshop on Advanced Office Management and Effective Administration Skills for Senior Secretaries and Office Managers Workshop on Advanced Office Management and Effective Administration Skills for Senior Secretaries and Office Managers

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Ghana

Human Capital Associates Global Consult Ltd

This program on Advanced Office Management and Effective Administrative Skills will help participants develop and refine the skills needed to excel as senior office managers / Executive Assistants / ...

The Boss and the Driver: Relationship Management Training The Boss and the Driver: Relationship Management Training

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

In this training course, we shall be discussing the driver to boss relationship in transport services, hence, the concept of the passenger being the boss to the driver in this regard is drawn from ...

Human Resources Generalist Training – HR from Recruitment to Exit Human Resources Generalist Training – HR from Recruitment to Exit

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Capacity for Africa

This HR training course is an overview of human resource issues facing today's business owners, managers and human resource support staff. Facilitators will demonstrate that HR staff needs to be ...

Human Resource Business Partner (HRBP) Training Human Resource Business Partner (HRBP) Training

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Capacity for Africa

This HR Business Partner training is a 5-day comprehensive course on human resource issues facing today's business owners, managers and human resource support staff. Facilitators will demonstrate ...

Negotiation and Conflict Management in Organizations Negotiation and Conflict Management in Organizations

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Abuja FCT, Nigeria

Francis Consulting

The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organization.  Not only does developing these skills allow us to ...

Equipment Calibration Management Course Equipment Calibration Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

The ISO 9000 is a family of management standards and ISO 9000 clause 7.6 requires organizations to implement procedures to monitor quality and use CALIBRATION to ensure that results are valid. FOB ...

Advanced Marine First Aid Advanced Marine First Aid

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Alpha Partners

This is an advanced first aid training course for seafarers that meets IMO: STCW Regulation VI/4 and STCW Code Section A-VI/4, and requirements under TP 13008 Training Standards for Marine First Aid ...

Interpersonal Communication and Service Management Course Interpersonal Communication and Service Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

Communication skills are built on a foundation of confidence, self-awareness and positive relationships.  It plays an essential role in all aspects of our professional and private lives. Most ...

Administration and Office Management for Female Professionals Administration and Office Management for Female Professionals

3 days, Apr 03 - 05 Apr, 2023  

2023-04-03 12:04:00
Rivers State, Nigeria

Ciel Consulting

The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, ...

Airline Marketing Management Course Airline Marketing Management Course

4 days, Apr 03 - 06 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Alpha Partners

Stay ahead of the competition by understanding and applying sound Airline marketing principles. At the end of this course, you will be able to: Interpret and understand your customers' needs ...

Electrical Transient Analyzer Program(ETAP) Electrical Transient Analyzer Program(ETAP)

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Rivers State, Nigeria

Ciel Consulting

ETAP is the leading software used by Electrical Engineers for modelling, simulation, design, analysis and monitoring of generation, transmission, distribution, industrial and low-voltage electrical ...

Wheel Intelligence and Control for Drivers Wheel Intelligence and Control for Drivers

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

GoldStead Resources Company Limited

More than 35,000 people die in crashes every year. That comes to about 96 deaths every day – or four deaths every hour. Many of those deaths are the result of incidents that take place during ...

Accounts Payable, Accounts Receivable and Debt Recovery Management Course Accounts Payable, Accounts Receivable and Debt Recovery Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

When an organization decides to pay vendors and their employees late, Accounts Payable A/P can destroy critical vendor and labour relationships, costing the firm more than just money. Participants ...

Logistics and Supply Chain Management Course Logistics and Supply Chain Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

The supply chain is a crucial part of any business success optimizing the flow of products and services as they are planned, sourced made delivered , and returned can give your business an extra ...

Training on Project Management, Monitoring and Evaluation Training on Project Management, Monitoring and Evaluation

18 days, Apr 03 - 20 Apr, 2023  

2023-04-03 12:04:00
Kenya

Devimpact Institute

Community development supports communities in utilizing their resources to improve the standard of living in their neighbourhood. The purpose of community development is majorly to build communities ...

Enterprise Risk Management Course Enterprise Risk Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

The underlying premise of enterprise risk management is that every entity exists to provide value for its stakeholder. All entities face uncertainty and the challenge for management is to determine ...

Account Reconciliation and Customer Confirmation Management Course Account Reconciliation and Customer Confirmation Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

This 5 Day course gives essential and in-depth techniques that will enable Participants to excel in account reconciliation and customer confirmation management. Often times you have disagreement ...

Accounts Payable, Accounts Receivable and Debt Recovery Management Course Accounts Payable, Accounts Receivable and Debt Recovery Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Timeline Global Link Consulting

When an organization decide to pay vendors and their employees late, Accounts Payable A/P can destroy critical vendor and labour relationships, costing the firm more than just money. Participants ...

Account Payable, Account Receivable and Debt Recovery Management Course Account Payable, Account Receivable and Debt Recovery Management Course

5 days, Apr 03 - 07 Apr, 2023  

2023-04-03 12:04:00
Lagos State, Nigeria

Learnway Africa

The Account Payable, Account Receivable, and Debt Recovery Management course is a professional development program designed to provide participants with the knowledge and skills needed to ...



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