Past events by GoldStead Learning CentrePg1

Training on Advanced Business Writing Skills for Senior Executives

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

This training provides participants with advanced formats and formulas for tackling any kind of writ...

Beyond Customer Service Excellence Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The game has changed; giving good, even excellent Customer service is no longer anywhere near good e...

Internal Control and Audit for Result Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

In the private sector, company directors are responsible for determining policy, monitoring performa...

Advanced Office Management Skills for Managers and Supervisors Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Confident, experienced and pro-active office managers and administrators truly are the key to a succ...

Advanced Secretarial Skills for Confidential Secretaries Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The role of the executive secretary is rapidly changing and he/she is taking on more of the work of ...

Training on Fundamentals of Relationship Management: The Boss and the PA

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

An insightful and challenging 5-day course that teaches Personal and Executive Assistants how to man...

Training on Business Etiquette and Excellent Customer Service

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The only distinguishing factor between two competing firms is service. How do you present your...

Training on Professional Telephone Skills for the Help Desk Officers

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a p...

Training on Revenue Generation Strategies: Tools and Techniques

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The most basic point about revenue is that without it, an organization cannot stay viable in the lon...

Training on Customer Relationship Management that Works

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

To create the framework for best practices in customer-centric organizations toward meeting and even...

Training on Budget Presentation, Administration and Management Techniques

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Every organization needs to have a budget, but a budget will only be a benefit to an organization if...

Training on Hospitality Etiquette and Customer Service Excellence

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Success in any industry relies on relationships: with co-workers, clients, suppliers or investors.Wh...

Training on Managing Your Boss: “Accelerating Growth”

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Working successfully with the boss or multiple bosses requires exceptional people skills, time manag...

Training on Professional Writing Skills for Secretaries, Personal and Executive Assistants

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Nobody really likes writing anything; this applies to professional writers as much (if not more) tha...

Training on Service Quality and Customer Satisfaction: Tools and Techniques

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

At the end of this training, Service Quality and Customer Satisfaction: Tools and Techniques partici...

Training Methods and Presentation Skills

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

At work we are often required to present our ideas, solutions or services to colleagues or clients. ...

Training on Exceptional Secretarial Skills

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Secretaries are usually the face of the company and are the first points of contact for visitors ent...

Training on Exceeding Customer Service Excellence

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

“Providing Excellent Customer Service”. . . everyone knows what that is supposed t...

Training on Advanced Skill Development for Front Desk Officers

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

To help you make the most of the all-important role of your frontline people. At the end of the trai...

Record Keeping and File Management Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Records and filing management is of critical importance to the efficient functioning of any organiza...

Front Desk and Cubicle Managment Techniques Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cash...

Fraud Risk Management: Awareness, Prevention, Detection and Investigation

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Despite widespread coverage in the press, and governments and regulators' efforts to reduce frau...

Advanced Telephone Handling and Front Desk Management for Senior Executives Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The front office/help desk is a place where the relentless ringing of the phone can slowly drive a p...

Training on Internal Control Principles and Practice

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

With internal control issues gaining attention in recent years, practitioners should be well versed ...

Administrative Functions and Office Management Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

A training to deliver the requirements of Administrative Officers, so they are brought up- to-date w...

Front Desk and Cubicle Management Techniques Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

In today’s business environment, the front desk officer (customer service, receptionists, cash...

Basic Front Desk and Customer Service Skills Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

As a front desk/customer service officer in an organization, how do you handle several people and re...

Account Payable, Account Receivable and Debt Recovery Management Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

When an organization, be it private or government decide to pay vendors and their employees la...

Interpersonal Communication and Service Management Training

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Communication skills are built on a foundation of confidence, self-awareness and positive relationsh...

Training on Leadership and Communication Skills for Internal Auditors

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

“The single biggest problem in communication is the illusion that it has taken place.” -...

Training on Effective Payroll Management and Accounts Administration: Control and Reconciliation Techniques

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

When an organization, be it private or government decide to pay vendors and their employees late, ac...

Training on Internal Control, Compliance and Risk Management

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Internal controls are an interesting topic in the corporate environment. They are part of the Govern...

Training on Managing Operational Risk in Organizations

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

Operational Risk is defined broadly and as a causal risk - the risk of loss due to failures in peopl...

Training on Basic Bookkeeping Accounting

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The Basic Bookkeeping Accounting Course is an introductory course that provides an overview of the f...

Emotional Intelligence for Call Center Representatives

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

The path to success is paved with quality customer experiences. Arguably, it is the best way to incr...

Principles and Practice of Internal Control and Audit in Hospitality

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

This course provides an in-depth understanding of internal control mechanisms and auditing practices...

ISO 27001:2022 Auditor - Lead Auditor Course – Information Security Management System- ISMS

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

This course provides a thorough understanding of information security controls and the audit process...

ISO 37301:2021 Auditor – Lead Auditor Course – Compliance Management System - CMS

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

This course trains participants on auditing compliance management systems based on ISO 37301:2021. I...

ISO 37001:2016 Auditor - Lead Auditor Course–Anti-Bribery Management System - ABMS

5 days, Dec 01 - 05 Dec, 2025

Lagos State, Nigeria

GoldStead Learning Centre

This course builds participants’ ability to audit anti-bribery management systems in accordanc...

Road Rage, Aggression and Anger Management for Drivers

5 days, Jun 17 - 21 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

This comprehensive course is designed to address the challenges of managing emotions, particularly a...

Advanced Technical Report Writing and Presentation for Internal Auditors

12 days, Jun 17 - 28 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

The "Advanced Technical Report Writing and Presentation for Internal Auditor" course is de...

Caregivers Training Certification

3 days, Jun 10 - 12 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

Typical, the modules covered in this standard care training promises to give a greater depth of insi...

IFRS Consolidation of Financial Statements: Reporting and Analysis

12 days, Jun 10 - 21 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

The "IFRS Consolidation of Financial Statements: Reporting and Analysis" course is designe...

Fundamentals of Internal Audit and Audit Report

5 days, Jun 03 - 07 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

This Fundamentals of Internal Audit and Audit Report course is cleverly designed in a way to enable ...

Report Writing and Presentation for Internal Auditors

5 days, Jun 03 - 07 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

The "Report Writing and Presentation for Internal Auditors" course is designed to enhance ...

Internal Control Documentation, Evaluation and Review for Internal Auditors

5 days, Jun 03 - 07 Jun, 2024

Lagos State, Nigeria

GoldStead Learning Centre

The "Internal Control Documentation, Evaluation, and Review for Internal Auditors" course ...

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Past Training / Conferences by GoldStead Learning Centre

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