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Training on Emotional Intelligence for Call Centre Representatives Training on Emotional Intelligence for Call Centre Representatives

5 days, Mar 23 - 27 Mar, 2026  

2026-03-23 12:03:00
Lagos State, Nigeria

Learnway Africa

Emotional Intelligence for Call Centre Representatives course aims to teach call centre representatives how to better understand and manage their own emotions, as well as the emotions of their ...

Workshop on Customer Satisfaction and Loyalty Management Workshop on Customer Satisfaction and Loyalty Management

5 days, Apr 13 - 17 Apr, 2026  

2026-04-13 12:04:00
Rivers State, Nigeria

Human Capital Associates Global Consult Ltd

Every business organization`s success depends on the satisfaction of the customers. In any business the customers always come “first” and then the profit. Those companies that are ...

Call Centre Training for Call Centre Executives Call Centre Training for Call Centre Executives

5 days, Jun 01 - 05 Jun, 2026  

2026-06-01 12:06:00
Lagos State, Nigeria

Capacity for Africa

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not enough to reinforce your brand, build customer loyalty, or make sales. Many of today’s ...

Workshop on Call Centre Management and Customer Service Workshop on Call Centre Management and Customer Service

5 days, Aug 31 - 04 Sep, 2026  

2026-08-31 12:08:00
State, Nigeria

Human Capital Associates Global Consult Ltd

A productive, professional Call Centre is the heart of any operation and business. Call Centre employees who know how to handle the great variety of situations that present themselves with skill and ...

Workshop on Customer Relationship Management (CRM) Best Practices Workshop on Customer Relationship Management (CRM) Best Practices

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer ...

Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems. Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems.

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
State, Nigeria

Human Capital Associates Global Consult Ltd

Course Overview: This advanced, practitioner-focused course equips senior management professionals with the strategic knowledge and leadership capabilities required to design, implement, and monitor ...



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