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A Collection of Upcoming Call Centre Events, Training Courses, Seminars and Workshops

All Conferences, training, seminars about / in Call Centre
 

About this Collection

Explore upcoming Call Centre-related learning and professional development opportunities.

This page brings together upcoming training courses, seminars, workshops and conferences tagged Call Centre on Nigerian Seminars and Trainings. It provides a convenient way to discover forthcoming learning and professional development opportunities associated with this subject.

Whether you are looking to strengthen your knowledge, develop new professional skills, meet continuing professional development needs or explore opportunities for your team, the collection below brings relevant upcoming programmes together in one place.

The listings may cover different training formats, locations, providers and levels of professional experience. Review the individual event details to find information about the programme, dates, venue, training provider and other available details.

How to use this collection: Browse the events below and select any programme that interests you to view its full details. You can also move through the pages to explore additional Call Centre-tagged opportunities.

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Workshop on Customer Relationship Management (CRM) Best Practices Workshop on Customer Relationship Management (CRM) Best Practices

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer ...

Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems. Complaint Resolution Strategy: Developing and Monitoring Effective Complaint Management Systems.

5 days, Sep 14 - 18 Sep, 2026  

2026-09-14 12:09:00
Rivers State, Nigeria

Human Capital Associates Global Consult Ltd

Course Overview: This advanced, practitioner-focused course equips senior management professionals with the strategic knowledge and leadership capabilities required to design, implement, and monitor ...

Training on Emotional Intelligence for Call Centre Representatives Training on Emotional Intelligence for Call Centre Representatives

5 days, Oct 05 - 09 Oct, 2026  

2026-10-05 12:10:00
Lagos State, Nigeria

Learnway Africa

Emotional Intelligence for Call Centre Representatives course aims to teach call centre representatives how to better understand and manage their own emotions, as well as the emotions of their ...

Workshop on Customer Satisfaction and Loyalty Management Workshop on Customer Satisfaction and Loyalty Management

5 days, Oct 12 - 16 Oct, 2026  

2026-10-12 12:10:00
Lagos State, Nigeria

Human Capital Associates Global Consult Ltd

Every business organization`s success depends on the satisfaction of the customers. In any business the customers always come “first” and then the profit. Those companies that are ...

Call Centre Training for Call Centre Executives Call Centre Training for Call Centre Executives

5 days, Nov 30 - 04 Dec, 2026  

2026-11-30 12:11:00
Lagos State, Nigeria

Capacity for Africa

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not enough to reinforce your brand, build customer loyalty, or make sales. Many of today’s ...



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