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Conferences, training, seminars about / in Customer Management

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Effective Customer Relationship Management for Improved Business Results Course Effective Customer Relationship Management for Improved Business Results Course

3 days, Jul 04 - 06 Jul, 2022  

2022-07-04 12:07:00
Lagos State, Nigeria

Astute Trainers and Consultants Limited

Customer Relationship Management is one of the most important components required for the sustenance and growth of an organization. Customer Service and Customer Relationship Management (CRM) efforts ...

Lean Process Improvement Training Lean Process Improvement Training

3 days, Jul 05 - 07 Jul, 2022  

2022-07-05 12:07:00
Rivers State, Nigeria

McTimothy Associates Consulting LLC

Lean process improvement training is systems of steps that help organisations reduce waste by focusing on customer value. By identifying how customer value flows across every aspect of the ...

Customer Satisfaction Management Training Customer Satisfaction Management Training

3 days, Jul 05 - 07 Jul, 2022  

2022-07-05 12:07:00
Lagos State, Nigeria

LCL Coaches Consultants

“If you can’t measure it, you can’t manage it,” said Peter Drucker. In a buyer’s market, it is important for businesses to be customer centric. Ensuring customer ...

Exceptional Customer Relationship Management Exceptional Customer Relationship Management

4 days, Jul 11 - 14 Jul, 2022  

2022-07-11 12:07:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

Upon completion of this day, participants will be able to: Recognize how listening affects communication Identify the impact of perception on service quality Apply high quality telephone techniques ...

Social Customer Service Management Course Social Customer Service Management Course

2 day, Jul 18 - 19 Jul, 2022  

2022-07-18 12:07:00
Rivers State, Nigeria

McTimothy Associates Consulting LLC

The image of an organisation is only as good as the image of its front liners. What does your front office say about your company? Any organisation that strives for excellence, distinction, and ...

Customer Service and Loyalty Management Course Customer Service and Loyalty Management Course

5 days, Jul 18 - 22 Jul, 2022  

2022-07-18 12:07:00
Ghana

Fontini Consulting Ltd

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer service is a holistic ...

Mastering Tax Administration Mastering Tax Administration

4 days, Aug 02 - 05 Aug, 2022  

2022-08-02 12:08:00
Lagos State, Nigeria

Tom Associates Training

In recognition of the difficulty accounting officers often encounter when dealing with and preparing tax computations and returns, this course has been specially designed to assist candidates to ...

Excellent Customer Service Excellent Customer Service

4 days, Aug 15 - 18 Aug, 2022  

2022-08-15 12:08:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

Why Attend This training course focuses on the key actions that lead to true excellence in customer service. The best way to gain skills in handling customers is practice, so you will be encouraged ...

Customer Complaint Management System: A Tool For Customer Services Improvement Customer Complaint Management System: A Tool For Customer Services Improvement

4 days, Oct 19 - 22 Oct, 2022  

2022-10-19 12:10:00
Lagos State, Nigeria

McTimothy Associates Consulting LLC

This specialized course tackles the issue of customer complaints by focusing on its two components: the behavioral aspect related to the individual employee who deals face to face with the ...

Data Mining and Customer Experience Management Training Data Mining and Customer Experience Management Training

5 days, Nov 14 - 18 Nov, 2022  

2022-11-14 12:11:00
Lagos State, Nigeria

Capacity for Africa

How does the person manning the front desk of your office handle several people simultaneously with professionalism and poise? This fast-paced course is specifically designed to answer this and other ...



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