Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Achieving Excellence in Customer Service - Providing a Quality Service

By: GLOMACS Training and Consultancy

United Arab Emirates

29 Dec - 02 Jan, 2014  5 days

Follow Event

  

Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well?trained customer service professionals who have a passion for providing quality service. This dynamic, five-day course emphasizes the professional communication skills and actions that create the foundation for continuous improvement. In today's customer-oriented business environment, "people skills" are critical for career advancement and organisational effectiveness. The programme emphasise the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for dealing with difficult customers in a professional manner.

Dubai, United Arab Emirates Dec 29 - 02 Jan, 2014

009714 4250736

Related Courses
Leadership - Masterclass Leadership - Masterclass

5 days, 30 Oct - 03 Nov, 2017 

2017-10-30 12:10:00
Switzerland

GLOMACS Training and Consultancy

The seminar opens by exploring the key leadership skills and how to apply them in the organization. Using this initial analysis, the seminar explores the managing yourself as a leader, leading a ...

Project Budgeting and Cost Management Project Budgeting and Cost Management

5 days, 17 - 21 Dec, 2017 

2017-12-17 12:12:00
United Arab Emirates

GLOMACS Training and Consultancy

Managers and customers expect to get value for money. A significant number of projects have been cancelled or are seen as a failure because they ran too far over budget. This five-day training ...

Leadership Skills and Team Development for Technical Professionals Leadership Skills and Team Development for Technical Professionals

5 days, 08 - 12 Oct, 2017 

2017-10-08 12:10:00
Qatar

GLOMACS Training and Consultancy

Successful Leadership of a Technical area can be a very unique feat. It brings the pressures of Leading Oneself as well as creating and leading a team of technical people. This Leadership Skills and ...

FPSO Design and Technology FPSO Design and Technology

5 days, 08 - 12 Oct, 2017 

2017-10-08 12:10:00
United Arab Emirates

GLOMACS Training and Consultancy

This 5-day training seminar has been designed to provide a better understanding of the complexity of an FPSO. The seminar will guide the participant through all the phases of the FPSO project from ...