As scarce resources through the ebb and flow of market, changes become more accountable, then the Procurement Managers involvement become more critical to organizational financial objectives. Smooth and effective purchasing, procurement systems, and greater awareness of market availability means that the organization can be cost effectively serviced. Company purchasing systems are required to operate with regularity and to JIT (Just in Time) Basis, emphasizing excellent communications and information resources. All departments are customers and rely on the tools and materials provided to complete their work tasks. How can the balance of cost, quality and customer satisfaction be successfully achieved in changing economic climates? This seminar is design to address the day-to-day problems of the purchasing manager and provide the tools to optimize his capabilities and customer services.