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Customer Service Master Class

By: SPC Patterns Consulting

Lagos State, Nigeria

12 - 16 Aug, 2013  5 days

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The ultimate goal of this Customer Service Master Class course is to increase customer loyalty and retention. This requires the integration of many different parts of a business, from senior management to sales force, from marketing to production and human resources.

Institute of Management, (Chartered), Management House, Plot 22, Idowu Taylor Street, Victoria Island, P.O. Box 2557, Lagos, Nigeria. Aug 12 - 16 Aug, 2013
Members: NGN 105,000.00, Non members: NGN 115,000.00
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01-4617148, 2705282, 2705283, 2705367