Customer Service Master Class
By: SPC Patterns Consulting
Lagos State, Nigeria
Aug 12 - 16 Aug, 2013
The ultimate goal of this Customer Service Master Class course is to increase customer loyalty and retention. This requires the integration of many different parts of a business, from senior management to sales force, from marketing to production and human resources.
Venue: Institute of Management, (Chartered), Management House, Plot 22, Idowu Taylor Street, Victoria Island, P.O. Box 2557, Lagos, Nigeria.