Everyone negotiates something every day. Whether it is how to handle an organizational challenge, a takeover or a dispute, successful negotiation means getting what you want without offending the other party. Negotiating is not a one-off activity or a finite set of skills. It is an on-going challenge, which benefits from continual practice, analysis and review. Every negotiation is different, but the basic elements remain the same. This course provides delegates and officials with the tools to help them become better negotiators. It covers topics such as appropriate negotiation strategies, negotiation/arbitration procedure, and dealing with complex negotiations. This course forms part of a series of negotiation training courses that UNITAR is developing for a worldwide audience of officials and professionals. An important component of this course is a hands-on online simulation exercise which will give participants an international negotiation perspective through peer-to-peer exchanges under the guidance of an Arabic-speaking negotiation expert.