Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Superior Customer Service

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

17 - 19 Jun, 2013  3 days

Follow Event

  

In today's sophisticated market, the quality of product is not on its own sufficient to maintain or expand market share. Improving customer relations is one enduring way of keeping your customers. Customers are individuals,they need to feel that you care. Every form of customer contact, if well managed, provides an opportunity to build a relationship and develop future business.This course will help you develop the skills to enable you become customer focused and deliver excellent service to your customers.

10, Obokun Street, Off Coker Road, Ilupeju, Lagos, Nigeria. Jun 17 - 19 Jun, 2013
NGN80,000.00
(Convert Currency)

08023060462

Related Courses
Advanced Management and Administrative Course for Secretaries and Personal Assistants Advanced Management and Administrative Course for Secretaries and Personal Assistants

3 days, 06 - 08 Dec, 2017 

2017-12-06 12:12:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

This course prepares Senior Secretaries and PA’s for career change into supervisory, managerial and administrative positions. It will also enable them manage their bosses who are likely to ...

Protocol and Travel Management Protocol and Travel Management

3 days, 08 - 10 Nov, 2017 

2017-11-08 12:11:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Best practice protocol services are delivered in deliberate observance of extant norms and modern rules of engagement.  A Protocol officer should possess the knowledge, skills and attitude ...

Bid and Tender Management Bid and Tender Management

2 day, 14 - 15 Sep, 2017 

2017-09-14 12:09:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Expanding business opportunities often requires writing formal proposals in response to tenders. This course teaches how to deliver high quality bids within strict timescales, and effectively manage ...

Management Skills Development Management Skills Development

3 days, 11 - 13 Oct, 2017 

2017-10-11 12:10:00
Lagos State, Nigeria

Impact Training and Management Consulting Limited

Many first time managers fail to perform to expectation because of non-exposure to training in management skills. This lack of management know- how is manifested in faulty decisions and inability to ...